Frequently Asked Questions
What does our self-guided experience include?
Your self-guided experience includes a discounted rate of $25 on 1-day general admission Theme Park tickets for your students. Additionally, for every (3) three student tickets purchased, (1) one teacher/chaperone ticket is available for purchase at the discounted School Group rate of $25. Your group also receives complimentary parking for paid teachers/chaperones at the same (3:1) student ticket ratio. Plus, access to LEGOLAND® New York theme park rides and attractions, a downloadable educational guide, and endless LEGO® fun!
Booking & Tickets
What type of payment can I use for our school/group booking?
Credit cards, debit cards, and mobile pay options are the only forms of payment accepted.
What type of payment can be used in-park for food, retail, and other add-ons?
LEGOLAND New York is a cashless theme park! Credit cards, debit cards, and mobile pay options are the only forms of payment accepted throughout the park.
What schools are eligible for an education group booking?
Pre-k to 8th grade public, private, and home schools are eligible to book. Advance verification is required.
How are tickets received?
Your tickets will be emailed once booking is complete.
Do teachers need to purchase an admission ticket?
Yes, everyone will need a paid ticket. For every (3) three student tickets purchased, (1) one teacher/chaperone ticket is available for purchase at the discounted School Group rate of $25. Additional teacher/chaperone tickets above the 3:1 ratio may be purchased at a discounted rate of $50.
Is there an additional discount for Title 1 schools?
There is not an additional discount for Title 1 Schools. LEGOLAND New York offers all verified school groups the deepest discount available.
Is there different pricing for various times of the year?
Pricing for groups remains consistent throughout the year.
How many people do I need in my group to book?
There is a (15) fifteen student minimum to book.
Is there special pricing for students with disabilities?
No, prices are the same for all students.
What is the teacher/chaperone to student ratio?
The teacher to student ratio is 3:1. Meaning, for every 3 student tickets purchased, one teacher/chaperone ticket is available for purchase at the discounted School Group rate of $25. Additional teacher/chaperone tickets above the 3:1 ratio may be purchased at a discounted rate of $50.
Dates
Can our date of visit be changed for self-guided bookings?
No, once a booking has been completed, the date is considered confirmed. If a change in date is required, the booking would need to be fully cancelled and a new booking created for an alternate date.
- For all inquiries about LEGOLAND New York, email us: LLNY.Experience@LEGOLAND.com
How far in advance do I need to book my self-guided experience?
To accommodate the verification of eligibility that is required for schools/groups, bookings must be made at least (3) three weeks in advance of the visit date. Dates fill up quickly. It is strongly recommended to book your visit as far in advance as possible.
What dates are available?
View our full 2023 school group calendar of available dates here. Please note that dates fill up quickly. It is recommended that you plan at least one month in advance of your desired visit.
Day of Visit
Does my bus driver get free day admission?
Yes! To help facilitate the School/Group visit, School Bus Drivers will be allowed to remain onsite and enter the theme park free of charge.
Is bus and regular vehicle parking free?
School Buses are allowed to park free of charge. Additionally, for every (3) three student tickets purchased, your groups will receive free parking for (1) one teacher/chaperone.
Can we bring our own lunches?
Yes! You are welcome to bring your own lunches, but you will need to keep them on your person. LEGOLAND New York does not have accommodations for storage of outside food and beverages.
Can we order lunch?
Park restaurants have various options for purchase. Pre-orders/boxed lunches are not currently available.
Are there any special arrival instructions we need to be aware of?
All individuals and groups entering the Park will pass through a security screening before heading to our ticketing turnstiles to have their group ticket scanned.
Be aware that LEGLOAND New York is cashless! Please plan accordingly and advise parents and/or guardians in preparation for your visit.
Please ensure students have the name and contact number of a teacher or chaperone on them at all times during their visit.
Other
How will my school status be verified?
Once a booking request has been submitted, please allow (7) seven days for verification. Once verification is completed, you will receive a confirmation email with steps to complete your group ticket purchase/reservation.
Can a student requiring special needs accommodation bring a caregiver for free?
We want every child to have an AWESOME time at LEGOLAND New York and take all needs/requests on a case-by-case basis. Please let us know of any accommodation needs in your Booking Request Form notes.
What if it rains?
LEGOLAND New York Resort is open rain or shine, and while we can guarantee a memorable experience, we unfortunately can’t control the weather (yet!). If the weather affects our rides for more than 120 minutes consecutively during your visit, your group will be eligible to return on the selected Alternate/Rain Date indicated on your Booking Request Form. If that date has passed or is unavailable, the team at LEGOLAND will work with your group to accommodate a visit on another available date.
- For all inquiries about LEGOLAND New York, email us: LLNY.Experience@LEGOLAND.com
4.) Are there any height restrictions on any of the rides and attractions?
We carefully select our rides and attractions to ensure there’s plenty to do for children ages 2-12 (and parents too!). However, some of our rides do require that children be accompanied by an adult, if they do not meet the height requirements to ride alone. (These height requirements are provided by the ride manufacturer to ensure rider safety.) Be advised, one adult may not accompany more than one child at a time.
