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Purchase & Research Panel Terms & Conditions

Tickets Annual Passes Research Panel Mobile App  Costco Pass Covid-19

 

For tickets bought on this website, a binding contract between the purchaser and Merlin Entertainments Group Florida LLC comes into existence when the final page of the booking confirmation procedure gives you a confirmation number. This contract and all matters arising out of it are governed by Florida state law.

Admission Tickets are valid for day admission to LEGOLAND® Florida Resort. Please read individual ticket terms and conditions and purchase offers carefully. For date specific tickets please review the date chosen. Once purchased, ticket is valid as listed on voucher or eTicket. You have limited time to use ticket, please note expiration date. This ticket cannot be used in conjunction with any other offer, discount promotion, reward program, all-inclusive offer, exclusive event or concert. Guests are advised that not all attractions may be operational on the day of their visit. Height, age and weight restrictions may apply on some rides. Some rides will require that guests who do not meet minimum height requirement will need to be accompanied by an adult aged 16 or older. Children under the age of 14 must be accompanied by an adult at all times. Use of the ticket complies with the terms and conditions posted at LEGOLAND®Florida Resort and in the park guide.

This ticket remains the property of LEGOLAND® Florida Resort and is non- refundable, nontransferable and not for resale. Photocopies of this ticket will not be accepted. Tickets found to be in fraudulent use or in anyway not as intended will be confiscated without refund or reimbursement and may be subject to prosecution in accordance with law. The management reserves the right to refuse admission to any ticket holder and in the interests of the public safety we reserve the right to ask the guests to leave the park at any time. Parking must be purchased separately and is not included in admission tickets. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early. Tickets do not allow access the Resort hotel area or pool. For questions or concerns on accessibility for guest with special needs, please visit our website prior to purchase.

Please be advised that if you have purchased regular season specific date tickets to our park and need to change the date, there will be a $20 per ticket charge. Dated, Special Events, Limited Time Offer and Non-Profit Organization tickets cannot be changed. There is also no refund for unused and/or expired tickets or inclement weather.

Additional information for LEGOLAND® Florida Water Park Tickets:

All terms previously listed above apply. Tickets include admission to LEGOLAND® Florida Resort and LEGOLAND®Water park. Due to the family nature of the LEGOLAND Water Park, all guests are required to wear proper swim wear. Swim wear that is revealing or otherwise inappropriate for this environment is prohibited and may result in removal from the LEGOLAND® Water Park. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted. Water Park is capacity limited and entrance to park is strictly reviewed and managed. Please visit our website FAQ's prior to your visit.

Non-Admission Tickets/Vouchers: Only valid for product purchased. Please read product details carefully.

TICKETS

LEGOLAND® Florida

Ticket is valid for day admission to LEGOLAND® Florida. You have limited time to use ticket, please note expiration date. Please confirm opening dates and times on the website before you visit. This ticket cannot be used in conjunction with any other offer, discount promotion, reward program, all-inclusive offer, exclusive event or concert. Guests are advised that not all attractions may be operational on the day of their visit. Height, age and weight restrictions may apply on some rides. Some rides will require that guests who do not meet minimum height requirement will need to be accompanied by an adult aged 16 or older. Children under the age of 14 must be accompanied by an adult at all times. Use of the ticket complies with the terms and conditions posted at the entrance to LEGOLAND® Florida and in the park guide. This ticket remains the property of LEGOLAND® Florida and is non- refundable, nontransferable and not for resale. Photocopies of this ticket will not be accepted. The management reserves the right to refuse admission to any ticket holder and in the interests of the public safety we reserve the right for the guests to leave the park at any time. Parking charges may apply. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early.

Please be advised that if you have purchased regular season specific date tickets to our park and need to change the date, there will be a $20 per ticket charge. Dated Special Event tickets cannot be changed.

LEGOLAND® Florida Water Park

Tickets include admission to LEGOLAND® Florida and LEGOLAND® Water park. Tickets are non-transferable and non-refundable. You have limited time to use ticket, please note expiration date. Please confirm opening dates and times on the website before you visit. This ticket cannot be used in conjunction with any other offer, discount promotion, reward program, all-inclusive offer, exclusive event or concert. Guests are advised that not all attractions may be operational on the day of their visit. Height, age and weight restrictions may apply on some rides. Some rides will require that guests who do not meet minimum height requirement will need to be accompanied by an adult aged 16 or older. Children under the age of 14 must be accompanied by an adult at all times. Photocopies of this ticket will not be accepted. The management reserves the right to refuse admission to any ticket holder and in the interests of the public safety we reserve the right for the guests to leave the park at any time. Parking charges may apply. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early. Due to the family nature of the LEGOLAND Water Park, all guests are required to wear proper swim wear. Swim wear that is revealing or otherwise inappropriate for this environment is prohibited and may result in removal from the LEGOLAND® Water Park. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted.

 

ANNUAL PASSES

Use of this temporary pass implies agreement with the terms and conditions posted at the LEGOLAND® Florida entrance and in the park guide. Entry into LEGOLAND® Florida constitutes consent to the use of any film, video and likeness of ticket bearer for advertising and other promotions without payment. This pass remains the property of LEGOLAND® Florida and is non- refundable, nontransferable and not for resale. Photocopies of this ticket will not be accepted. The management reserves the right to refuse admission to any pass ticket holder and in the interests of the public safety we reserve the right for the guests to leave the park at any time. Parking charges may apply with some pass products. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early.

 

RESEARCH PANEL

Eligibility: The Merlin Entertainments Group Florida, LLC (“Merlin” and/or “Sponsor) Annual Pass Research Panel survey is open to those legal residents of the U.S. residing in the 48 contiguous states (excluding Rhode Island), Alaska, Hawaii, and the District of Columbia who are 18 years or older or accompanied by an adult. Individuals who are or were employees of Sponsor or its affiliates, manufacturers, sales representatives, subsidiaries or parent companies, advertising/sales promotion agencies, or judging organizations since February 1, 2016 and the immediate families of each are not eligible. Void where prohibited. Survey results become the property of Sponsor and will not be acknowledged or returned. Entry: The survey window will be supplied in the survey communcation (email) and entry form submission is optional and supplied at the end of the survey at the link provided.  Entry is not required as a part of submitting feedback via the survey. Completion of the survey is required to complete submission. By entering the contest, each entrant (on behalf of him/herself and his/her child/children) also releases Sponsor from all liability arising from his/her entry in the Contest and use of the prizes, and agrees to sign any additional documentation which Sponsor may reasonably request addressing this or any other Contest rules. Sponsor reserves the right to request from any entrant additional documentation it reasonably believes is necessary to validate any entry or award any prize. Sponsor will not be responsible for incomplete, lost, late, post-due, misdirected, copied, transferred, illegible entries or for failure to receive entries due to transmission failures or technical failures of any kind, including, without limitation, malfunctioning of any network, hardware or software, whether originating with sender or Sponsor. In the event of a dispute, all online entries will be deemed to have been submitted by the owner of the email account from which they were sent. For these purposes, an email account holder shall mean the natural person assigned to such email account by the Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with such email account. Sponsor reserves the right to disqualify any entries by persons determined to be tampering with or abusing any aspect of the Contest. Prizes and Odds: One (1) Grand Prize winner will be selected from among all eligible entries received during the Sweepstakes Period. The Grand Prize Winner shall receive one (1) $100 Amazon gift card (terms & conditions of the gift card and its usage are available at: https://www.amazon.com/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&nodeId=201937190.

Odds of winning depend on the number of eligible entries received. Sponsor reserves the right to substitute any prize for a prize of equal or greater value. Income and other taxes (if any) are the responsibility of the Winners. Each Winner should allow thirty (30) days from acceptance for delivery of any prize. All prizes are non-transferable and not redeemable for cash. The failure to accept any prize within thirty (30) days after notification shall result in the forfeiture of any prize awarded hereunder. Winner Notification and Acceptance: Winner shall be notified via email to the email address provided within the survey on or about 30 business days following closure of the survey. Return of prize notification as undeliverable may result in disqualification and an alternate winner may be selected. Winners may waive their right to receive prizes. Prizes are non-assignable and nontransferable. No substitutions allowed, except that prizes and individual components of prize packages are subject to availability and Sponsor reserves the right to substitute prizes of equal or greater value. Participation: By participating, entrants agree to be bound by these Official Rules and the decisions of the judges. Sponsor reserves the right to disqualify persons found tampering with or otherwise abusing any aspect of this Contest as solely determined by Sponsor. In the event the Contest is compromised by a virus, non-authorized human intervention, tampering or other causes beyond the reasonable control of Sponsor which corrupts or impairs the administration, security, fairness or proper operation of the Contest, Sponsor reserves the right in its sole discretion to suspend, modify or terminate the Contest. Should the Contest be terminated prior to the stated expiration date, Sponsor reserves the right to award prizes based on the entries received before the termination date. Conditions: All federal, state and local laws apply. Void where prohibited. Sponsor is not responsible for any expenses incurred by participants in connection with participating in the Contest or claiming or using any prize awarded in the Contest. By agreeing to enter the Contest, each participant is bound by these Rules and Regulations. Any decisions related to the Contest, the Rules and Regulations, the operation of the Contest, and the qualifications and eligibility of any participant are at the sole discretion of Sponsor and are final. Each participant agrees to release and hold Sponsor, its employees, officers, directors, shareholders, agents, representatives, and its subsidiaries, parent companies or other affiliated companies harmless from any and all damages, losses, claims, and liabilities arising out of his or her participation in the Contest or resulting from accepting or claiming any prize awarded hereunder. Sponsor reserves the right, in its sole discretion, to terminate, suspend, or otherwise cancel the Contest at any time for any reason. Sponsor is not responsible for any (i) lost, late, damaged, misdirected, or illegible entries or any miscommunications, (ii) unsuccessful attempts to notify the Winners, (iii) unavailable or failed networks, servers, telephones, or other connections, or any interrupted, misrouted, or scrambled transmissions, (iv) failure of the Website, computer equipment, or software, (v) congestion on the Internet, or (vi) other errors or problems of any kind whether mechanical, human, electronic, or otherwise. Any attempt to deliberately damage the Website or to undermine the legitimate operation of the Contest may be a violation of criminal and civil laws, and should such an attempt be made, Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including, without limitation, criminal prosecution.

 

LEGOLAND MOBILE APP

Introduction

The LEGOLAND FL App is provided to you by Merlin Entertainments Group Florida, LLC, d/b/a LEGOLAND® Florida Resort.

Merlin Entertainments Group Florida, LLC, d/b/a LEGOLAND® Florida Resort and any and all entities that control, are controlled by, or are affiliated or under common control with Merlin Entertainments Group Florida, LLC, d/b/a LEGOLAND® Florida Resort are collectively referred to herein as “LEGOLAND®”, "we," "us" or "our".

The term “you” as used in these Terms of Use refers to you and any of your children that you allow to use the LEGOLAND FL App.

By downloading, installing and using the LEGOLAND FL App, or by clicking a box that states that you accept or agree to these terms, you signify your agreement to these Terms of Use on behalf of yourself and any of your children that you allow to use the LEGOLAND FL App. If you do not agree to these Terms of Use, you and your children may not use the LEGOLAND FL App and should uninstall it from any device on which it has been installed. Without limiting the generality of the foregoing, you acknowledge that use of the LEGOLAND FL App by you or your children, and the receipt of data, materials and information available at or through the LEGOLAND FL App, constitutes sufficient consideration for agreement to these Terms and Conditions.

A parent or legal guardian’s verifiable consent is required before any child who is not over the age of 13 can use the LEGOLAND FL App and our collection and use personal and/or geolocation information.  We will not collect, use or disclose any personal information about you or your child without your consent. We will not use personal information we collect from you or your children for purposes other than those for which that information was collected, without asking for and obtaining appropriate permission prior to such use.

You can contact Merlin Entertainments Group Florida, LLC, d/b/a LEGOLAND® Florida Resort at ONE LEGOLAND Way, Winter Haven, FL 33884 or by phone 877-350-5346. 

Processing of personal information

Our general Privacy Policy is an integrated part of these terms and can be accessed at https://www.legoland.com/florida/about-us/privacy-policy/. This Privacy Policy describes our use of personal information and the processing of personal information collected online from children.

Our general Privacy Policy is modified as described in these Terms of Use.

Any third party acting on behalf of LEGOLAND is bound by the same rules and principles as LEGOLAND.

Use of content

All information, materials, functions and other content ("Content") contained on the LEGOLAND FL App are our copyrighted property or the copyrighted property of our licensors or licensees. All trademarks, service marks, trade names, and trade dresses are proprietary to us and/or our licensors or licensees. We may terminate further access to the LEGOLAND FL App or change the LEGOLAND FL App or delete content or features in any way, at any time and for any reason or no reason. 

You agree that you will not copy, distribute or reverse engineer the Content, or use the Content in any way except as integrated in or necessary for use of the LEGOLAND FL App.

Accounts

Some services on the LEGOLAND FL App permit or require you to create an account to participate or to secure additional benefits. We will not knowingly allow a child who is not over the age of 13 create an account without first obtaining verifiable parental consent.

We may suspend or terminate your ability to use any LLF App or portion thereof in case of failure to comply with said Terms and Conditions for any special terms related to a particular service.

App distributors / Stores

You acknowledge that these Terms of Use are between you and us only, and not with any distributors the LEGOLAND FL App or app stores (“App Distributors”), for example Apple, Inc., Amazon, Samsung etc.  We, and not the App Distributors, are solely responsible for the LEGOLAND FL App and the services and Content available thereon. You agree that the App Distributors have no obligation to provide maintenance and support services with respect to the LEGOLAND FL App.

To the maximum extent permitted by applicable law, the App Distributors will have no warranty obligation whatsoever with respect to the LEGOLAND FL App. 

You agree that we, and not the App Distributors, are responsible for addressing any claims by you or any third party relating to the LEGOLAND FL App or your possession and/or use of the LEGOLAND FL App, including, but not limited to: (i) product liability claims; (ii) any claim that the LEGOLAND FL App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. 

You agree that we, and not the App Distributors, are responsible for the investigation, defense, settlement and discharge of any third party intellectual property infringement claim related to the LEGOLAND FL App or your possession and use of the LEGOLAND FL App.

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

You agree to comply with all applicable third party terms of agreement when using the LEGOLAND FL App (e.g., you must not be in violation of your wireless data service terms of agreement when using the LEGOLAND FL App). 

You agree that the App Distributors and their subsidiaries are third party beneficiaries to these Terms of Use. Upon your acceptance of the Terms of Use, the App Distributors will have the right (and will be deemed to have accepted the right) to enforce the Terms of Use against you as a third party beneficiary thereof.

You agree that your use of the LEGOLAND FL App is subject to the Usage Rules set forth in the App Distributors then-current Terms of Service for downloading apps through the App Distributor. 

Indemnification

You are responsible for maintaining the confidentiality of your personal information and your use of the LEGOLAND FL App. To the extent possible under applicable law, you hereby agree to indemnify, defend, and hold us, our licensors, licensees, distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives and assigns (collectively, the "Indemnified Parties") harmless from and against any and all losses, damages, liabilities and costs (including settlement costs and any legal or other fees and expenses for investigating or defending any actions or threatened actions) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Use or claims arising from your use of the LEGOLAND FL App and/or your account(s). You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you. 

Jurisdictional and venue issues

These Terms of Use are governed by and construed in accordance with the laws of Florida, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms of Use or the LEGOLAND FL App must be filed, and that venue properly lies, only in Florida, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. Please note that mandatory laws may entitle you to file an action at law in other jurisdictions. We make no representation that Content on the LEGOLAND FL App is appropriate or available for use in any particular location. Those who choose to access the LEGOLAND FL App do so on their own initiative and are responsible for compliance with all applicable laws including any applicable local laws. 

Amendment 

At any time, we may amend these Terms of Use (including by modification, deletion and/or addition of any portion thereof). If we make a material amendment to these terms of use, we will notify you of such amendment by the relevant app store or the LEGOLAND FL App itself. Any such amendment to these Terms of Use will be effective thirty (30) calendar days following the posting of such notice using any of the methods described above. By using the Quest to LEGOLAND App following the thirty (30) calendar days' notice you consent to any material amendments.

4819-38 Prices, times, schedules and activities are subject to change without notice.

THE LEGO® MOVIE™ ©The LEGO Group & Warner Bros Entertainment Inc.

All rights reserved. (s18).

Star Wars and all characters, names and related indicia are © & ™ Lucasfilm Ltd.

LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO, MINDSTORMS, BIONICLE, LEGENDS OF CHIMA, NINJAGO and LEGOLAND are trademarks of the LEGO Group. ©2018 The LEGO Group.

LEGOLAND is part of Merlin Entertainments plc.

Additional Terms and Conditions for Mobile Food and Beverage Orders

ATTENTION:  FOR YOUR SAFETY, IF YOU HAVE ANY FOOD ALLERGIES, INTOLERANCES OR SENSITIVITIES PLEASE DO NOT PLACE A MOBILE FOOD OR BEVERAGE ORDER. PLEASE ORDER FOOD IN PERSON AT THE RESTAURANT.

These Additional Terms and Conditions, together with the general Terms and Conditions for use of online services provided by LEGOLAND® Florida Resort (of which they are a part) (collectively the "Terms") apply to your use of the LEGOLAND Florida Resort website (the “Site”) to place any food and beverage order at any of our food and beverage restaurants which accepts mobile orders, including food and beverage outlets located in Hotel facilities operated by the Resort ("Restaurant", "we" or "us") and the sale of  food and beverages ("Food") to you in fulfilment of a mobile order.

By placing an order of Food via the Site, you agree to be bound by these Terms, which apply to you and the Restaurant. Please read these Terms carefully before placing any order via the Site.

Please refer to our privacy policy for how we collect and use your personal information.

  1. Terms of sale
    • You must be 18 years of age or older to place any order via the Site.
    • On the Site, you can place an order for the Food you wish to purchase and pick up from a participating Restaurant in person by providing your details and paying for the Food via the payment page. In order to place a mobile order you must have established an account, have that account open on the Site and be logged into your account when placing your order. The means of payment that you can use to purchase any Food ordered via the Site are shown to you during the order process.
    • Prices listed on the Site are exclusive of tax, and tax will be shown separately in the breakdown of the payment due when you place your order.
    • Any discount (if any) that may apply to your purchase must be claimed before you make your payment by providing the relevant discount code during the order process. Additionally, your valid original LEGOLAND Awesomer or LEGOLAND Awesomest Pass card must be presented when you collect your order at the Restaurant. If you use a discount code during your purchase but fail to present your valid original membership card at the Restaurant, the discount will not be honored and you will not be allowed to retrieve your Food until you pay the discount amount that was reduced from the price of the Food at the time of purchase.
    • You will also be able to indicate the time at which you wish to pick up your Food from the Restaurant during the order process ("Collection Time"). Collection time is an estimate and, while the Restaurant will make reasonable efforts to have the Food ready for you to retrieve at the time chosen during the order process, you may need to wait at the Restaurant to collect your Food. You must arrive at the Restaurant by the Collection Time and pick up your Food from the Restaurant. If Food is not retrieved within 10 mins of the Collection Time, it will be discarded and will need to be made again when you arrive at the Restaurant.
    • Sale of Food is subject to availability which changes from time to time. While we make every effort to ensure that only the Food that is available at the Restaurant at the Collection Time will be shown on the Site as an  item that can be ordered for purchase, the Restaurant may not be able to provide what you have ordered or there may be delays in the Food supplied due to things which are outside the Restaurant's control. If the Restaurant cannot provide the Food you ordered available for pick up  at the Restaurant, the Restaurant will let you know at the time of collection and give you a full refund for such item using the same payment method that you used when placing your order.
    • For information on ingredients, please refer to information provided on the Site. You may also speak to a member of staff about the ingredients in your Food before ordering.
    • Once you have placed and paid for your order on the Site, you may not cancel or vary your order. If you wish to cancel or vary your order, you may request this at the Restaurant in person. However, the Restaurant reserves the right to deny your request and will have no obligation to honor your request, provide you with a refund, or offer an alternative product in place of the Food you ordered via the Site.
    • The contract for sale of Food by the Restaurant to you is created between you and the Restaurant when we send you an email confirming your order. Please keep this email confirmation as your receipt and present it when you pick up your Food at the Restaurant.
    • The Restaurant only supplies Food for private use. You must not place an order for any commercial, business or resale purpose.
    • If the Restaurant fails to comply with these Terms, we will not be responsible for losses that were not foreseeable to both you and us when your order was placed, for losses which were not caused by any breach on our part, or for business losses or losses to non-consumers.  Nothing in these Terms, however, excludes or limits our liability for death or personal injury arising from our negligence.
  2. Governing law and jurisdiction
    • These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter shall be governed by and construed in accordance with Florida law.
    • Any dispute or claim arising out of or in connection with these Terms or their subject matter shall be subject to the non-exclusive jurisdiction of the state and Federal courts located in Florida.

4848-7979-2837, v. 3

COSTCO ANNUAL PASS

What is included:

  • One (1) Costco LEGOLAND Florida Annual Pass with unlimited admission to LEGOLAND Florida and LEGOLAND Water Park for 12 months from 1st visit.
  • Valid 12 months from first use.
  • Blackout dates apply.  2020 Blackout dates:  March 21 – 28; April 11-18; May 23, 24; July 2 – 4; Oct 3, 10, 17, 24, 31; Nov – 27, 28; Dec – 12/19 – 1/1/2021; 2021 Blackout dates are pending so please check back.
  • Parking not included

Food and Beverage and Retail discounts not included

Please check our current operating calendar.

How to Redeem:

  • Print the eTicket at home before you visit the Park
  • Present the eTicket at the LEGOLAND Florida turnstiles and enter the park
  • Pass allows entrance to park and water park (please visit this page for the blackout dates)
  • Valid for 12 months from first use with blackout dates
  • Voucher must be redeemed at LEGOLAND Florida Resort. Present this temporary voucher at the Park within 60 days of purchase to have your live photo pass ID made. Proceed directly to the turnstiles. Then go to the Annual Pass Center with voucher and photo ID. This must be done on the first visit so we can take your photograph and process your pass. Voucher will not be valid after this initial visit. 12 month pass term begins the day your live pass is issued, only if processed within the 60 days. If not activated within that time, the pass term will start from date of original purchase.

Terms & Conditions:

  • Voucher must be redeemed at LEGOLAND Florida Resort. Present this temporary voucher at the Park within 60 days of purchase to have your live photo pass ID made. Proceed directly to the turnstiles. Then go to the Annual Pass Center with voucher and photo ID. This must be done on the first visit so we can take your photograph and process your pass. Voucher will not be valid after this initial visit. 12 month pass term begins the day your live pass is issued, only if processed within the 60 days. If not activated within that time, the pass term will start from date of original purchase.
  • Admission blackout dates:  2020 Blackout dates:  March 21 – 28; April 11-18; May 23, 24; July 2 – 4; Oct 3,10,17,24,31; Nov – 27, 28; Dec – 12/19 – 1/1/2021;  2021 Blackout dates are pending so please check this page for updates.
  • Pass does include admission to special events, including Brick or Treat and Holidays at LEGOLAND
  • Pass does not include a stay or discounts at the LEGOLAND Hotel, Pirate Island Hotel or LEGOLAND Beach Retreat
  • Does not include parking or food and beverage discounts
  • Offer cannot be combined with any other discount or offers
  • eTicket remains property of LEGOLAND and is non-refundable
  • Not for resale and non-transferable
  • Use of this ticket implies agreement with terms and conditions posted in Park Guide
  • Management reserves the right to refuse admission to any ticket holder and to require guests to leave the Park at any time
  • An adult must accompany children ages 12 and under
  • Management hereby declares itself not responsible for theft or loss of any personal property
  • No refunds or rain checks in the event of inclement weather
  • Photocopies or duplicates will not be accepted
  • Tickets are not for resale
  • Entry into LEGOLAND constitutes consent to use any film, video or likeness of ticket bearer for advertising and any other promotions without payment

COVID-19

Safety measures

In response to the Covid-19 pandemic, we have introduced specific safety measures at each of our Attractions in an effort to safeguard the health, safety and wellbeing of persons visiting our Attractions.

A full list of safety measures being taken at our Attraction is available on the website. 

Visitor requirements

The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety and wellbeing of all guests visiting our Attraction. It is in the interest of everyone at our Attraction to comply with the safety measures that have been put in place. Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave the Attraction in accordance with these terms and conditions.

Acceptance of risk

The safety measures that are being and have been introduced are intended to minimise the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Therefore, anyone visiting our Attractions acknowledges that they do so at their own risk.