Arriving to Your Hotel
The LEGOLAND® Hotel and Pirate Island Hotel are located at One LEGOLAND Way, Winter Haven, FL 33884
LEGOLAND® Beach Retreat is located at 100 LEGOLAND Way, Winter Haven, FL 33884
Parking:
When you arrive at the LEGOLAND welcome gate, please stay in the far-left lane for Hotel Guests.
Hotel Parking Rates:
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Hotel Self-Parking: $33 nightly. Applicable to LEGOLAND Hotel, Pirate Island Hotel, and LEGOLAND Beach Retreat. For guests staying at LEGOLAND Beach Retreat, please display the parking pass on your dash when arriving at the toll booth.
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Hotel Overnight Valet: Valet is $43/daily. Valet parking is available at the LEGOLAND Hotel & Pirate Island Hotel.
- LEGOLAND® Beach Retreat guests receive a complimentary parking pass for LEGOLAND® Florida Theme Park. Please display the parking pass on your dash when arriving at the toll booth.
- Car Charging Station: LEGOLAND Florida Hotel has 2 car charging stations available on a first-come, first-served basis for plug-in electric vehicles only. These station are conveniently located for guests staying at the hotel. Please note that we do not have charging stations at the LEGOLAND Beach Retreat.
All parking rates listed are per night / per day.
Checking In:
Self-Check-In: Avoid the rush! Complete your pre-check-in and be notified by text or email when your room is ready. Once you receive the QR code, visit our Self-Check-In kiosks to check into your room and start your stay!
Check-in is after 4:00p.m. We do our best to prepare our rooms as quickly as possible for you! However, due to high occupancy, rooms will not likely be available until after 4:00p.m.
All travel documents, including tickets you may have purchased, will be sent via email 48 hours prior to your scheduled check-in date.
- To upload your tickets to the LEGOLAND Florida mobile app for easy Park access, download the app and use the order number found on your ticket.
- Resort Fee includes nightly in-room refreshments, LEGO treasure hunt on day of arrival, luggage service, and high-speed wireless internet.
- Valid credit card for incidental charges and photo ID are required at check in. $100 per day is pre-authorized for incidentals.
Breakfast:
Most stays at LEGOLAND Hotel and Pirate Island Hotel include complimentary breakfast at either Bricks Family Restaurant or Shipwreck Restaurant. Arrive early for minimal wait times as wait times after 8:30a.m. may exceed 20 minutes.
LEGOLAND Beach Retreat: Most stays at LEGOLAND Beach Retreat include complimentary breakfast at Sandy's Castle Restaurant. Breakfast is served on a first come, first-served basis. Arrive early for minimal wait times as wait times after 8:30a.m. may exceed 20 minutes.
If your stay does not include complimentary breakfast, you can add on breakfast at Bricks Family Restaurant, Shipwreck, or Sandy's Caste Restaurant for an additional cost at each location.
Helpful Info for Your Stay
Quiet Time: We are a Family Friendly hotel with lots of tired little ones. Please respect your neighbors during the Quiet Hours of 10:00p.m. - 7:00a.m.
Thermostat: Our thermostats run on a quiet system, please allow 15-30 minutes to reach the set temperature.
Housekeeping:
Full-service housekeeping service provided daily. Your wish will be our command! For service and any other requests or questions, please text our Service Wizards at: (863) 845-1357
Reminders:
Express & Late Check outs: Check out is at 11:00a.m. The final bill reflecting charges from your stay will be sent to the email on file. For guests with pre-purchased late check out, check out is at 1:00p.m.
We are a NON-SMOKING property. There is a $250 charge for smoking in rooms, hotel common spaces, or on the patio.
Candles: Candles of any kind are not permitted in rooms.
Service Animals: We welcome service animals to the Resort and ask that any emotional support animals or pets be left at home.
Cash: LEGOLAND Florida Resort is cashless and will only accept credit cards, debit cards, and Apple Pay in the park and hotels. For your convenience, we offer three Cash-to-Card Machines where you can quickly and effortlessly turn cash into a prepaid card that can be used as a VISA card throughout the Resort. Cash-to-Card Machines can be found next to the Ticket Windows by the restrooms, in The BIG Shop, and in the Imagination Zone.
Packages: Outside packages delivered to the hotel resort may take 1-3 days to process once received to be delivered. Package will incur a $5 per package handling fee.
Pack-and-Play: Playards/playpens are available on a first-come, first-served basis and can be requested at check-in or by contacting the Service Wizard by text at 863-845-1357. Availability is not guaranteed.
