ATM

There is an ATM located next to the hotel gift shop.

AVAILABLE ON REQUEST

Forget to pack something? We are happy to help! The following items are available via the Service Wizard, based on availability: 

• In-room microwaves
• Pack N' Plays
• Additional towels
• Blankets
• Pillows
• Sewing kits
• Common toiletries: razors and toothbrush sets 

MAKE A REQUEST

CONCIERGE & LUGGAGE/VALET SERVICES

Text Service Wizard for luggage assistance or to request your vehicle.

MAKE A REQUEST

ENERGY SAVING ROOMS

Insert room key into key slot to activate the room's energy. Key slot is located near entrance door. When leaving, remove key to shut down room energy.

EXCLUSIVE EARLY RIDE ACCESS

Early ride access starts at 9:00 AM on days turnstiles open at 9:00 AM and 9:30 AM on days turnstiles open at 10:00 AM. 

EXPRESS & LATE CHECK-OUTS

Check-out is at 11:00 AM. No need to stop by the front desk to check-out! A copy of your final bill will be sent to your email. For late check-outs, please call guest services to check availability and cost.

HOTEL DINING

CLICK HERE

HOTEL POOL & WATER PARK INFORMATION

Children under 48" tall will require a life vest to swim. See friendly lifeguard for help. Planning on spending a day at the LEGOLAND Water Park? Complimentary towels are available for checkout under guest reservation from the hotel pool. Towel checkouts begin at 9 AM and must be returned by 10 PM to avoid charge.

HOUSEKEEPING SERVICE

Servicing of the rooms takes place between the hours of 9:30 AM - 4:30 PM. Call Guest Services to request a specific time for service.

ICE & VENDING MACHINES

Located on each floor on the north wing of the hotel.

LAUNDRY/DRY CLEANING SERVICES

Service form is located in your closet. Same day deliveries must be picked up from housekeeping by 9:00 AM for delivery at 6:00 PM. All orders submitted after 9:00 AM will be returned the following day.

MEDICINE & FIRST AID

If you have an upset stomach, your head hurts from all the excitement, or your first tooth is coming through, we have a selection of over-the-counter products, available for purchase in the LEGO^® Store next to reception in the lobby. If you request First Aid assistance, please contact Guest Services or visit the front desk.

MICROWAVE

Located on each floor on the north wing of the hotel.

NIGHT LIGHT

A night light is located near the LEGO play table in the children's sleeping area. Check out the hotel's new starry night feature by pressing the button with a star around it on the children's TV console.

QUIET TIME

We are a family friendly hotel with lots of tired little ones after a long day at the Resort. Please respect your neighbors and be considerate to others when moving around the Hotel and its grounds. Quiet time begins at 10:00 PM.

TELEPHONE

All local and national long distance phone calls are included in your reservation. To dial out: dial "9", then "1", then the area code and number.

THERMOSTAT

Feel free to set the thermostat to your desired temperature between 68 and 79. Please note the following tips:

1. Window and patio doors should remain closed to maximize unit's full potential.

2. Room will take 15-30 minutes to reach set temperature

3. To reset thermostat, turn the unit off for 15 seconds and then reset to desired temperature.

WI-FI

No password necessary, just log in to connect to the LEGOLAND^® Hotel Network!