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Special Situations

Visitors with Special Needs


While our Model Citizens are happy to assist with access to special ride compartments, they are not permitted to lift guests into or out of a ride vehicle. Therefore, park guests must be able to transfer to ride vehicles with assistance from a member of their party.

Resort Accessibility

LEGOLAND® New York Resort shops, restaurants, show venues, and the majority of our rides and attractions are ADA accessible and compliant with the New York State Human Rights Law, to accommodate guests who use wheelchairs or are in need of special services.

Certified Autism Center

LEGOLAND New York Resort has partnered with The International Board of Credentialing and Continuing Education Standards (IBCCES) to become a Certified Autism Center.

Special Accommodations

Wagon Accommodations

Wagons are not permitted into the park however accommodations can be made if you have an accessibility need. All requests will be reviewed on a case by case basis.

Contact Guest Services

Upon arrival, if you need accommodations or have any questions, please visit our Guest Services office at the entrance to the Park. We offer various accommodations including our Assisted Access Pass and ECV’s that are available for rent on a first-come, first-served basis.


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