YOUR STAY AT LEGOLAND HOTEL
EVERYTHING YOU NEED
Use the tabs below to find everything you need to make your stay more awesome at LEGOLAND California Resort.
Staying at LEGOLAND Castle Hotel?
HOTEL GUEST INFORMATION HUB
Please follow this link for any and all hotel information including how to access your scavenger hunt, dining reservations, hotel entertainment schedules, and more!Hotel Guide
HOTEL SERVICE WIZARD
We’re ready to help with anything you’d usually call for, no need to wait- text the Service Wizard with your questions and requests!”
LEGOLAND CALIFORNIA HOTEL: 760-546-5246
LEGOLAND CASTLE HOTEL: 760-616-5596
Park Early Access for Hotel Guests
9:00 AM when the park closes at 6pm or later
9:30 AM when the park closes at 5pm
BELL/VALET: 6:00 AM – 11:00 PM
FITNESS CENTER: 7:00 AM – 10:00 PM
RETAIL SHOPS: 9:00 AM – 8:00 PM
*charge to room available
LAUNDRY ROOM: 7:00 AM – 10:00 PM
*located on the 3rd floor of the Castle Hotel
MAKE A REQUEST WITH SERVICE WIZARD
We're ready to help with anything you'd usually call for. No need to wait. Text the Service Wizard with your request.
HOW TO ORDER
- GET MY BAGS
- We deliver within 15 minutes.
- Have your luggage tag number ready
- TOWELS, PILLOWS & MORE
- For a full list of items you can request, please click here. Just text us, it's the fastest way. We deliver within 15 minutes.
- We'll need your name and room number
- IN-ROOM DINING
- Browse our menu for lunch and evening meals in your room.
- Text us with your name and room number to get started.
HOW TO ORDER
Grab your cell phone and
text your order to us:
International guests text your order to:
Your normal data/SMS charges apply.
Other items you can request:
Reservations & Restaurant Hours
QUICK REFERENCE GUIDE
Reservations required for ALL dining
Included with your hotel stay | Dine in ONLY
Menus | In-Room Dining | Mobile Pickup OrderingOrder Now
For up to date pool hours, please text the Hotel Service Wizards at:
Castle Hotel: +1 (760) 616-5596
LEGOLAND California Hotel: +1 (760) 546-6246
Towels provided at the pool
No reservations required
*guests from both hotels can choose either pool
What is included?
Full-day cabana rental
table for 4 + lounge chair
2 LEGOLAND souvenir towels
1 tote bag
The fun awaits, with a hotel scavenger hunt to unlock the treasure chest inside your room, LEGO character meet & greets, dance parties, story time and more- click below to explore!SCHEDULE
LEGOLAND HOTEL DIRECTORY
LEGOLAND HOTEL DIRECTORY
Your A-Z of amenities and services at the LEGOLAND California Resort Hotel.
ATM - CURRENTLY NOT OPERATIONAL
There is an ATM located in the Lobby by the play area.
AVAILABLE ON REQUEST
Forget to pack something? We are happy to help! The following items are available via the Service Wizard, based on availability:
Pack N' Plays
Common toiletries: razors and toothbrush sets
BUSINESS CENTER - CURRENTLY CLOSED
Located in the lobby for all your printing needs
CONCIERGE & LUGGAGE/VALET SERVICES
Text Service Wizard for luggage assistance or to request your vehicle.
EXCLUSIVE EARLY RIDE ACCESS - PARK CURRENTLY CLOSED
Early ride access starts at 9:00 AM on days turnstiles open at 9:00 AM and 9:30 AM on days turnstiles open at 10:00 AM.
EXPRESS & LATE CHECK-OUTS
Check-out is at 11:00 AM. No need to stop by the front desk to check-out! Keys may be left in the room or dropped in our Express check-out box, located by the hotel front entrance.
HOTEL POOL & WATER PARK INFORMATION - RESERVATIONS REQUIRED
Come cool off and relax or splash around and play in our pool area. Our resort-style, zero entry pool is heated year round, has a depth of up to 5 feet, and on duty lifeguards - perfect for the entire family. Pool towels are available for our guests to borrow at the pool and even when heading to the Water Park. Pool towels must be returned by pool closing time.
HOTEL POOL CABANAS
Join us poolside at LEGOLAND Hotel, and get guaranteed access to the pool for the duration of your rental!
With one of our half-day cabana rentals, your family can lounge in a private cabana equipped with a premium daybed, table for four and lounge chair. All cabanas come complimentary with 2 exclusive LEGOLAND towels and 1 tote bag.
Please hang your "Make Up Room" sign on your door or text Service Wizard to request service.
ICE & VENDING MACHINES
Located on each floor near the elevator.
LAUNDRY/DRY CLEANING SERVICES
Service form is located in your closet. Same day deliveries must be picked up from housekeeping by 9:00 AM for delivery at 6:00 PM. All orders submitted after 9:00 AM will be returned the following day.
MEDICINE & FIRST AID
If you have an upset stomach, your head hurts from all the excitement, or your first tooth is coming through, we have a selection of over-the-counter products, available for purchase in the LEGO® Store next to reception in the lobby. If you request First Aid assistance, please contact Guest Services or visit the front desk.
Microwaves are located on the 1st floor across from the Fitness Room as well as on the 2nd & 3rd floor elevator landings.
A night light is located in the child's area on the wall next to the TV. Simply push the light to turn on.
All local and national long distance phone calls are included in your reservation. To dial out: dial "9", then "1", then the area code and number.
Feel free to set the thermostat to your desired temperature between 67 and 79. Please note the following tips:
1. Window and patio doors should remain closed to maximize unit's full potential.
2. Room will take 15-30 minutes to reach set temperature
3. To reset thermostat, turn the unti off for 15 second and then reset to desired temperature.
No password necessary, just log in to connect to the LEGOLAND® Hotel Network!