At LEGOLAND® Dubai we understand the importance of guest feedback and are very keen to answer questions you have for an upcoming visit or hear about your experience at our Park and Water Park. Please send any feedback regarding your visit directly to Guest Services.
To ensure that we can respond to your feedback fully, please ensure that you include the following in your correspondence:
- Full Name
- Telephone Number
Proof of purchase from your visit - this can include your booking reference number (PNR), a photo of your tickets showing the side with the QR code or a photo of your receipt.
To ensure that we are able to investigate your feedback fully please contact us within 6 weeks of your visit. We regret that we are unable to assist with feedback after this time.
Please share your feedback by sending it to GuestServices@LEGOLAND.ae or call us on +971 4 820 0000.
The Guest Services Department is open 10:00am - 6.00pm.
Please be advised that it may take up to 5 working days to respond to your feedback due to investigations which may need to take place.
Thank you for taking the time to contact us.