As a LEGOLAND Vacations customer, we appreciate that you’ve placed your trust in us. That’s why we’re offering you a chance to change your reservation, with the following benefits:
- Priority customer status, with first chance to book your stay for the 2021 season
- Your choice of the following:
- Upgrade your stay to the all-new LEGOLAND New York Hotel at no additional charge, plus receive $100 in LEGOLAND Dollars to use for retail purchases in the theme park
- Keep your stay at one of our partner hotels, and only pay the difference in room rate for your new dates, if any, plus receive $150 in LEGOLAND Dollars to use for retail purchases in the theme park
It will take our team some time to make arrangements to rebook your stay for the 2021 season, so we will email you more information as soon as we can. We expect to be able to rebook your stay for the 2021 season by fall 2020.
Due to exceptionally high call volume, we ask that you please refrain from calling in at this time. We apologize for any delays to our normal service, we are working as quickly as possible to serve everyone affected by this situation.
For any questions please email LLNY.Experience@LEGOLAND.com. Due to high message volume, replies may be delayed, and we appreciate your patience.
We are grateful for your support and look forward to building memories with your family in 2021.