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OPERATIONS UPDATE July **, 2022: LEGOLAND THEME PARK HAS REACHED CAPACITY TODAY. LEARN MORE

July **, 2022
Whoa, there’s quite a party in the park right now!

We’re keeping it safe to play at LEGOLAND Florida Resort and have reached capacity. We anticipate reopening later this afternoon. Let’s all celebrate safely and party on, party people!

While our Theme Park is at capacity, we will practice an “one family out, one family out” process. Guests with LEGOLAND Pirate Island Hotel, LEGOLAND Hotel or LEGOLAND Beach Retreat reservations will be guaranteed access to the Theme Park and Water Park. Hotel guests will be directed to enter the park through the turnstiles closest to the Ticketing Window.

LEGOLAND VACATION PACKAGE RESCHEDULING & CHANGE POLICY

If plans change and you need to rebuild your trip, LEGOLAND® Florida Resort provides rates with the flexibility to reschedule up to five (5) days in advance of your check-in date! For guests who book their PLAYcation directly with LEGOLAND® Florida Resort or through LEGOLAND Vacations Florida, the option to reschedule and adjust your travel dates, should you need to, can be added to your vacation at time of booking (all guests who book via third party rates and promotional offers, please contact your booking provider to review their terms and conditions; LEGOLAND® Florida Resort is not authorized to cancel or reschedule third-party reservations).

  • For guests who purchased the Trip Protection Plan* (available from July 7, 2021) or the Flexible Cancellation* option (available prior to May 31 2020) as part of their vacation booking, you can “rebuild” your vacation and make changes to your trip until 4 P.M. EST a minimum of five (5) days prior to your scheduled arrival date (referred to as the “grace period”). If a cancellation request is processed within that timeframe, the value of the vacation package, less the non-refundable Flexible Cancellation or Trip Protection Plan fee, will be refunded to the original form of payment. If a cancellation request occurs after the specified “grace period”, then the vacation package booking and any applicable service fees are non-refundable. Requests to reschedule a vacation package that occur after the specified “grace period” are not guaranteed.

If you need to change your party plans (or the accessories you come with) and any of the above policies or products have been applied to your vacation booking, please reach out to our Hotel Reservations Team who would be more than happy to help you rebuild your trip around a new future date! Please phone us at (888) 690-5346 with the name and order number of your reservation, contact information and new date (if you have it) and we will update your booking and help you readjust the countdown to your AWESOME vacation!

For all vacation package bookings, any changes to your reservation are subject to availability and new room rates may apply. No cancellations or modifications are allowed within five (5) days of arrival with any of the aforementioned policies. All other vacation package bookings, including the travel dates and package inclusions, are considered final at time of booking and are non-refundable. Tickets and Extras are non-refundable once issued but may be used up to one (1) year from the original reservation date.  No cancellations or modifications will be processed within five (5) days of arrival.

*Please note that the LEGOLAND Vacations Flexible Cancellation and/or Trip Protection Plan product is not typical travel insurance. If you are looking to ensure your upcoming vacation, please contact an independent travel insurance provider.

UPDATE
LEGOLAND THEME PARK® & PEPPA PIG THEME PARK ARE OPEN. LEGOLAND WATER PARK IS TEMPORARILY CLOSED AND WILL REOPEN ON SATURDAY OCTOBER 8.

We are grateful for the heroes who are working to rebuild our communities after Hurricane Ian, and our thoughts are with those who have been impacted by the storm.

LEGOLAND® Theme Park will reopen at 10 a.m. on Saturday, October 1 for regular operating hours with Brick-or-Treat Presents Monster Party. Peppa Pig Theme Park will open at noon tomorrow. During this unusual time, certain park experiences may not be available. LEGOLAND® Hotel and LEGOLAND® Pirate Island Hotel have resumed normal operations. 

At this time, LEGOLAND® Water Park and LEGOLAND® Beach Retreat will remain temporarily closed. LEGOLAND Water Park will reopen on Saturday, October 8.

Learn more about our hurricane policy 

TICKETS

Any tickets dated for Wed., Sept. 28 through Sun., Oct. 2, have been automatically extended through Dec. 31, 2022.

Partially used multi-day and/or multi-park tickets with a validity window impacted by closure due to Hurricane Ian, including those with access to LEGOLAND Water Park and Peppa Pig Theme Park, will be automatically extended to allow use of the remaining unused ticket days through Dec. 31, 2022.

VACATIONS + HOTELS

LEGOLAND Hotel and LEGOLAND Pirate Island Hotel have resumed normal operations. Guests with reservations for LEGOLAND Beach Retreat will be contacted with information on relocation to the open hotel properties (LEGOLAND Hotel and LEGOLAND Pirate Island Hotel) during its closure. 

Vacation stays during this park closure may be rebooked without penalty by calling 888-690-5346.

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