Purchase & Research Panel Terms & Conditions

For tickets bought on this website, a binding contract between the purchaser and Merlin Entertainments Group Florida LLC comes into existence when the final page of the booking confirmation procedure gives you a confirmation number. This contract and all matters arising out of it are governed by Florida state law.

Admission Tickets are valid for day admission to LEGOLAND® Florida Resort. Please read individual ticket terms and conditions and purchase offers carefully. For date specific tickets please review the date chosen. Once purchased, ticket is valid as listed on voucher or eTicket. You have limited time to use ticket, please note expiration date. This ticket cannot be used in conjunction with any other offer, discount promotion, reward program, all-inclusive offer, exclusive event or concert. Guests are advised that not all attractions may be operational on the day of their visit. Height, age and weight restrictions may apply on some rides. Some rides will require that guests who do not meet minimum height requirement will need to be accompanied by an adult aged 16 or older. Children under the age of 14 must be accompanied by an adult at all times. Use of the ticket complies with the terms and conditions posted at LEGOLAND® Florida Resort and in the park guide.

This ticket remains the property of LEGOLAND® Florida Resort and is non- refundable, nontransferable and not for resale. Photocopies of this ticket will not be accepted. Tickets found to be in fraudulent use or in anyway not as intended will be confiscated without refund or reimbursement and may be subject to prosecution in accordance with law. The management reserves the right to refuse admission to any ticket holder and in the interests of the public safety we reserve the right to ask the guests to leave the park at any time. Parking must be purchased separately and is not included in admission tickets. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early. Tickets do not allow access the Resort hotel area or pool. For questions or concerns on accessibility for guest with special needs, please visit our website prior to purchase.

Please be advised that if you have purchased regular season specific date tickets to our park and need to change the date, there will be a $20 per ticket charge. Dated, Special Events, Limited Time Offer and Non-Profit Organization tickets cannot be changed. There is also no refund for unused and/or expired tickets or inclement weather.

Additional information for LEGOLAND® Florida Water Park Tickets:

All terms previously listed above apply. Tickets include admission to LEGOLAND® Florida Resort and LEGOLAND® Water park. Due to the family nature of the LEGOLAND Water Park, all guests are required to wear proper swim wear. Swim wear that is revealing or otherwise inappropriate for this environment is prohibited and may result in removal from the LEGOLAND® Water Park. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted. Water Park is capacity limited and entrance to park is strictly reviewed and managed. Please visit our website FAQ's prior to your visit.

Non-Admission Tickets/Vouchers: Only valid for product purchased. Please read product details carefully.

 

TICKETS

LEGOLAND® Florida

Ticket is valid for day admission to LEGOLAND® Florida. You have limited time to use ticket, please note expiration date. Please confirm opening dates and times on the website before you visit. This ticket cannot be used in conjunction with any other offer, discount promotion, reward program, all-inclusive offer, exclusive event or concert. Guests are advised that not all attractions may be operational on the day of their visit. Height, age and weight restrictions may apply on some rides. Some rides will require that guests who do not meet minimum height requirement will need to be accompanied by an adult aged 16 or older. Children under the age of 14 must be accompanied by an adult at all times. Use of the ticket complies with the terms and conditions posted at the entrance to LEGOLAND® Florida and in the park guide. This ticket remains the property of LEGOLAND® Florida and is non- refundable, nontransferable and not for resale. Photocopies of this ticket will not be accepted. The management reserves the right to refuse admission to any ticket holder and in the interests of the public safety we reserve the right for the guests to leave the park at any time. Parking charges may apply. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early.

Please be advised that if you have purchased regular season specific date tickets to our park and need to change the date, there will be a $20 per ticket charge. Dated Special Event tickets cannot be changed.

LEGOLAND® Florida Water Park

Tickets include admission to LEGOLAND® Florida and LEGOLAND® Water park. Tickets are non-transferable and non-refundable. You have limited time to use ticket, please note expiration date. Please confirm opening dates and times on the website before you visit. This ticket cannot be used in conjunction with any other offer, discount promotion, reward program, all-inclusive offer, exclusive event or concert. Guests are advised that not all attractions may be operational on the day of their visit. Height, age and weight restrictions may apply on some rides. Some rides will require that guests who do not meet minimum height requirement will need to be accompanied by an adult aged 16 or older. Children under the age of 14 must be accompanied by an adult at all times. Photocopies of this ticket will not be accepted. The management reserves the right to refuse admission to any ticket holder and in the interests of the public safety we reserve the right for the guests to leave the park at any time. Parking charges may apply. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early. Due to the family nature of the LEGOLAND Water Park, all guests are required to wear proper swim wear. Swim wear that is revealing or otherwise inappropriate for this environment is prohibited and may result in removal from the LEGOLAND® Water Park. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted.

 

PASSES

Use of this temporary pass implies agreement with the terms and conditions posted at the LEGOLAND® Florida entrance and in the park guide. Entry into LEGOLAND® Florida constitutes consent to the use of any film, video and likeness of ticket bearer for advertising and other promotions without payment. This pass remains the property of LEGOLAND® Florida and is non- refundable, nontransferable and not for resale. Photocopies of this ticket will not be accepted. The management reserves the right to refuse admission to any pass ticket holder and in the interests of the public safety we reserve the right for the guests to leave the park at any time. Parking charges may apply with some pass products. This ticket does not guarantee entry into the park in case of limited capacity. Entrance is on a first come first serve basis. We recommend you arrive early.

 

RESEARCH PANEL

Eligibility: The Merlin Entertainments Group Florida, LLC (“Merlin” and/or “Sponsor) Annual Pass Research Panel survey is open to those legal residents of the U.S. residing in the 48 contiguous states (excluding Rhode Island), Alaska, Hawaii, and the District of Columbia who are 18 years or older or accompanied by an adult. Individuals who are or were employees of Sponsor or its affiliates, manufacturers, sales representatives, subsidiaries or parent companies, advertising/sales promotion agencies, or judging organizations since February 1, 2016 and the immediate families of each are not eligible. Void where prohibited. Survey results become the property of Sponsor and will not be acknowledged or returned. Entry: The survey window will be supplied in the survey communcation (email) and entry form submission is optional and supplied at the end of the survey at the link provided.  Entry is not required as a part of submitting feedback via the survey. Completion of the survey is required to complete submission. By entering the contest, each entrant (on behalf of him/herself and his/her child/children) also releases Sponsor from all liability arising from his/her entry in the Contest and use of the prizes, and agrees to sign any additional documentation which Sponsor may reasonably request addressing this or any other Contest rules. Sponsor reserves the right to request from any entrant additional documentation it reasonably believes is necessary to validate any entry or award any prize. Sponsor will not be responsible for incomplete, lost, late, post-due, misdirected, copied, transferred, illegible entries or for failure to receive entries due to transmission failures or technical failures of any kind, including, without limitation, malfunctioning of any network, hardware or software, whether originating with sender or Sponsor. In the event of a dispute, all online entries will be deemed to have been submitted by the owner of the email account from which they were sent. For these purposes, an email account holder shall mean the natural person assigned to such email account by the Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with such email account. Sponsor reserves the right to disqualify any entries by persons determined to be tampering with or abusing any aspect of the Contest. Prizes and Odds: One (1) Grand Prize winner will be selected from among all eligible entries received during the Sweepstakes Period. The Grand Prize Winner shall receive one (1) $100 Amazon gift card (terms & conditions of the gift card and its usage are available at: https://www.amazon.com/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&nodeId=201937190.

Odds of winning depend on the number of eligible entries received. Sponsor reserves the right to substitute any prize for a prize of equal or greater value. Income and other taxes (if any) are the responsibility of the Winners. Each Winner should allow thirty (30) days from acceptance for delivery of any prize. All prizes are non-transferable and not redeemable for cash. The failure to accept any prize within thirty (30) days after notification shall result in the forfeiture of any prize awarded hereunder. Winner Notification and Acceptance: Winner shall be notified via email to the email address provided within the survey on or about 30 business days following closure of the survey. Return of prize notification as undeliverable may result in disqualification and an alternate winner may be selected. Winners may waive their right to receive prizes. Prizes are non-assignable and nontransferable. No substitutions allowed, except that prizes and individual components of prize packages are subject to availability and Sponsor reserves the right to substitute prizes of equal or greater value. Participation: By participating, entrants agree to be bound by these Official Rules and the decisions of the judges. Sponsor reserves the right to disqualify persons found tampering with or otherwise abusing any aspect of this Contest as solely determined by Sponsor. In the event the Contest is compromised by a virus, non-authorized human intervention, tampering or other causes beyond the reasonable control of Sponsor which corrupts or impairs the administration, security, fairness or proper operation of the Contest, Sponsor reserves the right in its sole discretion to suspend, modify or terminate the Contest. Should the Contest be terminated prior to the stated expiration date, Sponsor reserves the right to award prizes based on the entries received before the termination date. Conditions: All federal, state and local laws apply. Void where prohibited. Sponsor is not responsible for any expenses incurred by participants in connection with participating in the Contest or claiming or using any prize awarded in the Contest. By agreeing to enter the Contest, each participant is bound by these Rules and Regulations. Any decisions related to the Contest, the Rules and Regulations, the operation of the Contest, and the qualifications and eligibility of any participant are at the sole discretion of Sponsor and are final. Each participant agrees to release and hold Sponsor, its employees, officers, directors, shareholders, agents, representatives, and its subsidiaries, parent companies or other affiliated companies harmless from any and all damages, losses, claims, and liabilities arising out of his or her participation in the Contest or resulting from accepting or claiming any prize awarded hereunder. Sponsor reserves the right, in its sole discretion, to terminate, suspend, or otherwise cancel the Contest at any time for any reason. Sponsor is not responsible for any (i) lost, late, damaged, misdirected, or illegible entries or any miscommunications, (ii) unsuccessful attempts to notify the Winners, (iii) unavailable or failed networks, servers, telephones, or other connections, or any interrupted, misrouted, or scrambled transmissions, (iv) failure of the Website, computer equipment, or software, (v) congestion on the Internet, or (vi) other errors or problems of any kind whether mechanical, human, electronic, or otherwise. Any attempt to deliberately damage the Website or to undermine the legitimate operation of the Contest may be a violation of criminal and civil laws, and should such an attempt be made, Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including, without limitation, criminal prosecution.