Temporary Closure

Temporary Closure

Notice of LEGOLAND® Dubai and LEGOLAND® Water Park temporary closure. 

Following the direction of the Department of Tourism and Commerce Marketing and as part of our commitment to the health and safety of our guests and employees we have temporarily suspended operations at LEGOLAND® Dubai and LEGOLAND® Water Park until 8 April, or at such time the situation will be re-evaluated.

We will continue to monitor these evolving conditions and will follow the most current guidance from the relevant authorities.

 

Below, you’ll find information on the frequently asked questions. Please continue to check this page for additional updates.

Stay safe and we are looking forward to seeing you after the intermission.

TICKETS

May I get a refund on my ticket?

Guests who have purchased dated tickets for the period from 15 March 2020 until 8 April 2020 are eligible for a complimentary validity extension until 31 December 2020 or a full refund. The guests who have purchased undated tickets are eligible for a validity extension.

How to process a date change or refund?

If you purchased your tickets from Dubai Parks and Resorts or LEGOLAND Dubai directly, please contact us at AmazingService@DubaiParksandResorts.com or call 800-AMAZING(2629464) (Within UAE) or +971 4 820 0000 (Outside UAE), daily between 10:00am - 6:00pm (GST).

Our Call Centre anticipates a heavy call volume in the next few days, therefore we appreciate your patience with us as we work hard to respond to all enquiries as quickly as we can.


If you purchased your ticket from a third party, please contact that third party for the amendment/refund policy. Please note that we are not responsible for additional expenses, such as travel expenses.

EVENTS

I have a group event planned at the park during the closure. What should I do?

Contact your Event Organiser for details. Event Organiser should contact their park sales representatives directly.