Ways We Are Making It Safe to Visit
We have introduced a range of new health and safety measures that reduce the risk associated with COVID-19. These measures are in line with government requirements and health authorities.
Some of the measures set out below may be clearly visible to you from the moment you arrive. Others require consideration from guests to help ensure everyone has a fantastic visit.
Prior To Your Arrival
Be a Super Planner
Make your booking before arriving.
Know It All
Before arriving, check our website and social media for latest park hours, updates and more!
OF COURSE we take plastic!
Be ready to make on-site payments using a credit or debit card, rather than cash.
Make it a Mask-querade
Guests should bring and wear face masks for everyone’s safety.
Be Healthy On Arrival
Your party will not be admitted if someone has a fever over 37.5°C or other COVID-19 symptoms.
Ready To Rock
Employees participate in COVID-19 specific training programs instructing them how to stay safe and keep our guests safe.
On Your Arrival
More Room to Play!
We have reduced the daily capacity of our parks to allow for social distancing and the best guest experience.
Extra-Super-Safety Checks Required
All guests will participate in non-invasive temperate checks as a condition of entry.
Shiny New Signs
You'll notice new information signage that includes key safety messages and instructions - keen an eye out for them!
Our Safety Becomes Yours
You may see our employees wearing new Personal Protective Equipment (PPE) like face masks, disposable gloves and eye protection. They're keeping us all safe! Remember to wear your mask at all times!
Social Distancing While You Are Here
Remember You're at a Mask-querade!
Guests must wear face masks for everyone’s safety.
Look for these markers throughout our park to help keep appropriate distance between groups. Our Model Citizens will also be around to help.
Enjoy The Views
You’ll find empty rows and/or empty seats between guests in ride vehicles.
We have new arrangements in our dining areas including distanced seating layouts, changes to food services and enhanced cleaning procedures.
Room to Play
We have introduced new measures to encourage, maintain and remind guests of social distancing throughout the park.
Additional Hygiene and Disinfection Measures
Along with new cleaning throughout the parks, high-frequency touch points get extra attention throughout the day.
We Got This
If a person presents symptoms consistent with COVID-19 while on-site, we have new deep cleaning measures to enact.
Pump It Up
There are now a large number of hand sanitizer dispensers around the park for your convenience and safety.
As with our employees, we politely request that all of our guests uphold the highest possible hygiene standards – whether it be when sneezing or coughing, through regular hand washing, and the application of hand sanitizer, as needed.