Frequently asked questions

Have questions about LEGOLAND® Dubai? Maybe you will find your answer from our Frequently Asked Questions!

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  • Where is LEGOLAND® Dubai?

    LEGOLAND® Dubai and LEGOLAND® Water Park are located at Dubai Parks and Resorts located in Jebel Ali South, off of Sheikh Zayed Road between Abu Dhabi and Dubai.

  • What is Dubai Parks & Resorts?

    Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination spreading across 25 million square feet of land. In addition to LEGOLAND® Dubai and LEGOLAND® Water Park, Dubai Parks and Resorts which also features MOTIONGATE Dubai – a unique theme park showcasing some of Hollywood’s most beloved characters from DreamWorks Animation, Sony Pictures Studios and Lionsgate. Committed to bringing together the best of the East and West, Dubai Parks and Resorts also features Bollywood Parks Dubai, the first ever theme park based on the sights and sounds of Bollywood. The entire destination is connected by Riverland Dubai – a retail, dining and entertainment walkway and guests can stay at the Lapita Hotel, a Polynesian-themed family hotel part of the Marriot Autograph® Collection. Expected to open in late 2019, Six Flags Dubai will be destination’s fourth theme park and the region’s first Six Flags theme park.

  • Where can I purchase tickets?

    You can purchase tickets to LEGOLAND® Dubai and LEGOLAND® Water Park on our web site here or at the gate upon arrival. 

  • Can I buy LEGOLAND® Dubai tickets online?

    Yes, LEGOLAND® Dubai tickets are sold on our website. To purchase please click here

  • Where can I purchase Annual Passes?

    Annual Passes are available to purchase here, you may also purchase them at our front gate.

  • How can I sign up for LEGOLAND® Dubai newsletter?

    Sign up for our newsletter, and stay updated with our offers and news.

  • Does LEGOLAND® Dubai have a Water Park included?

    LEGOLAND® Dubai and LEGOLAND® Water Park will be 2 separate Parks, each requiring their own ticket. For the best value we recommend families either purchase a 2 Park Annual Pass or a 2 Park Combo Ticket. This will allow families to move freely between both parks, but we suggest allowing 1 full day to visit both the Park and Water Park. 

  • Can I visit the other Dubai Parks and Resorts attractions with a LEGOLAND® Dubai Admissions ticket or Annual Pass?

    LEGOLAND® Dubai, LEGOLAND® Water Park, motiongate Dubai and Bollywood Parks  Dubai will all require their own admission ticket or Annual Pass.  

  • Do children below 3 years require an admission ticket to visit LEGOLAND® Dubai and the Water Park?

    Children under the age of 3 can enter LEGOLAND® Dubai free of charge. For the Water park there will be a minimal fee for children under 3 which includes swimming diapers. 

  • Is LEGOLAND® Dubai an indoor or outdoor park?

    LEGOLAND® Dubai offers a mix of indoor and outdoor attractions perfect for year round visitation. The theme park includes the world’s first indoor, air-conditioned MINILAND at a LEGOLAND® Park featuring interactive LEGO models made from over 20 million LEGO bricks. In addition many of our shows, building experience and rides are indoors. LEGOLAND® Dubai also has plenty of shaded areas to ensure year round enjoyment.

  • Will LEGOLAND® Dubai be open all year round?

    Yes, LEGOLAND® Dubai and LEGOLAND® Water Park is open 365 days per year.

  • What is LEGOLAND® Dubai’s operating hours?

    LEGOLAND® Dubai is open daily from 10:00 - 6:00. LEGOLAND® Water Park is open daily from 10:00AM - 6:00PM. You can view our daily operating hours here

  • How big is LEGOLAND® Dubai?

    LEGOLAND® Dubai offers 40 interactive ride, shows and attractions. LEGOLAND® Water Park features an additional 20 slides and water attractions. Together, its size is approx. 28 ha or 3 million square feet.

  • Which is the perfect age for LEGOLAND® Dubai and LEGOLAND® Water Park?

    Both Parks are specifically designed for families with kids aged 2 – 12 years old, however we welcome guests of all ages.

  • Will your rides and water slides have height requirements?

    We have carefully selected our rides and attractions to ensure that there is plenty to do for all children aged 2 – 12 (and for parents too!). However, some of our rides have minimum height requirements to ensure everyone’s safety. These height requirements are provided by ride manufacturers. Our ride guides and maps display all ride restrictions and can also be found on our website here.

  • Does LEGOLAND® Dubai look after my kids while we are in the park?

    LEGOLAND® Dubai is the perfect place for a day out with the family. The whole park is family friendly and most rides can be enjoyed by the children and their parents together.  We don’t offer services to look after children. 

  • What type of restaurants will LEGOLAND® Dubai offer?

    Both the Park and Water Park will have numerous dining options from kiosks to buffets offering a variety family friendly menu items, you can find more information here.  Indoor and outdoor seating is available at the majority of our restaurants.  Annual Pass members receive 10% off all F&B while visiting the Park and Water Park.

  • Will I be able to purchase LEGO® products at the Park?

    Absolutely, we offer the largest selection of LEGO® Products in the Middle East. We also have numerous shops located throughout the Park and Water Park offering LEGO® Products, LEGOLAND® Dubai souvenirs and all your necessities for the perfect day out, you can find more information here. Annual Pass members receive 10% off all retail purchases. 

  • Who owns LEGOLAND® Dubai?

    LEGOLAND® Dubai is part of Dubai Parks and Resorts, a listed company on the Dubai Financial Market. Meraas holds 60% of Dubai Parks and Resort shares. Merlin Entertainments plc, Europe’s largest entertainments company, operates LEGOLAND® Dubai and LEGOLAND® Water Park.  

  • How can I work at LEGOLAND® Dubai?

    To see our current vacancies please visit http://careers.dubaiparksandresorts.com All available roles are listed here, and applications can only be accepted at the link above.

  • How do I contact LEGOLAND® Dubai?

    By Email:  
    GuestServices@LEGOLAND.ae

    By Phone:
    From UAE: 800 AMAZING (2629464)
    International: +971 4 820 0000

    Social Media:

    Facebook/Twitter/Instagram/Youtube: @LEGOLANDDubai

  • What are the benefits of being an Annual Pass Member?

    The best part about becoming an LEGOLAND Dubai and LEGOLAND Water Park Annual Pass holders is you will be able to experience AWESOME for 365 days, with no blckouts!

     Annual Pass benefits include:

    •  12 months unlimited admission to LEGOLAND®Dubai and LEGOLAND®Waterpark – no blackout dates.
    • Invitations to special events and promotions.
    • 10% discount on dining within LEGOLAND® Dubai and LEGOLAND® Water Park.
    • 10% discount on retail within LEGOLAND® Dubai and LEGOLAND® Water Park.
    • 10% discount on general admission tickets to all Dubai Parks and Resorts theme parks and ticketed shows.**
    • Free parking within the Dubai Parks and Resorts Visitor Parking, until December 2017.**

    ** T&Cs apply

  • How long is my pass valid?

    Your Annual Pass will be valid for 365 days from activation in-park.However, if you bought and activated your Annual Pass prior to park opening in 2016 it will be valid until 31 December 2017.

  • How do I receive my actual annual passes if I buy them online?

    If you buy them online , you will receive a "printable ticket" by email on the day that you purchase your Annual Pass online. You can then exchange this ticket for your Annual Pass card the next time you visit LEGOLAND® Dubai. Please visit Guest Services to have your picture taken and your personalized Annual Pass card issued.

    If you purcahse your Annual Pass in-park at Guest Services, our awesome team will prepare everything for you on the day.

    You have 6 months to redeem your Annual Pass card from the date of purchase.

  • If I purchase an Annual Pass online, how long should I allow to receive it?

    You should receive your email confirmation with your printable ticket immediately after purchasing it and If not, please email AmazingService@LEGOLAND.ae

  • Does my Annual Pass include free parking?

    Yes, your LEGOLAND® Dubai & LEGOLAND® Water Park Annual Pass includes free park benefits within the Dubai Parks and Resorts Visitor Car Park, until December 2017.

    The Dubai Park and Resorts AMAZING VIP ANNUAL PASS, also includes free valet parking on each visit.

  • Why do I need to give my email address and phone number to purchase an Annual Pass?

    We want to make sure you don’t miss any important messages, invitations or special Annual Pass promotions. If you don’t provide your email then we have no way to reach you and you may miss out on extra AWESOME fun and Annual Pass promotions.

  • Does my Membership include blackout dates?

    No your Annual Pass will be valid for 365 days from redemption. 

  • If I change my mind, can I get a refund?

    Annual Passes are not refundable.

  • Can someone else use my Annual Pass?

    No, Annual Passes are non-transferrable. We will use a biometric finger print scan at our front gates and your photo will  also be on your card to protect you, if your Annual Pass is ever lost or stolen.

  • Can two people share an Annual Pass?

    No. LEGOLAND® Dubai Annual Passes are non-transferable and are issued in the member’s name with their photo. Attempts to use another guest's Annual Pass card will result in the permanent confiscation of the Annual Pass. 

  • Can I transfer a pass if I don’t want to use it anymore?

    No, Annual Passes are not transferable and once the photo ID is issued, the annual pass is only valid for the person named on the Annual Pass. 

  • Is there an Annual Pass for LEGOLAND® Water Park alone?

    No, but LEGOLAND® Dubai and LEGOLAND® Water Park Pass gives you admission to both LEGOLAND® Dubai theme park and LEGOLAND® Water Park. 

  • Can I change my Annual Pass for a motiongate Dubai or Bollywood Parks Dubai Annual Pass?

    Yes, you can upgrade your LEGOLAND® Dubai Annual Pass for a Dubai Parks and Resorts Annual Pass that gives you admission to LEGOLAND® Dubai, LEGOLAND® Water Park, motiongate Dubai and Bollywood ParksDubai. For more details, please contact AmazingService@LEGOLAND.ae

  • Can I visit other LEGOLAND Parks with my Annual Pass?

    Yes, you can buy General Admission tickets to LEGOLAND® Parks worldwide and enjoy a 50% discount upon presentation of your LEGOLAND® Dubai Annual Pass.

  • How do I contact LEGOLAND® Dubai?

    Contact us :

    By Email:  

    AmazingService@LEGOLAND.ae

    By Phone:

    From UAE: 800 AMAZING (2629464)

    International: +971 4 820 0000

  • How can I redeem my 50% off general admission to LEGOLAND Parks worldwide as a LEGOLAND Dubai Annual Pass holder?

    Simply present your valid Annual Pass and avail 50% per entry ticket. Each Annual Pass holder is entitled to one ticket. Please be advised you require a valid printed Annual Pass to present to the park of your choice. Booking confirmations and photocopies will not be accepted. For more information contact AmazingService@LEGOLAND.ae

  • How much does an Annual Pass cost?

    Our Annual Passes are priced at AED995 per person for LEGOLAND® Dubai and LEGOLAND® Water Park and AED765 per person for LEGOLAND® Dubai only. Annual Passes are valid for each guest aged 3 and above.

  • How much does the daily ticket cost?

    1 Day LEGOLAND® Dubai, AED295 for adults and AED250 for children/seniors.

    1 Day LEGOLAND® Water Park, AED240 for adults and AED205 for children/seniors.

    1 Day LEGOLAND® Dubai, LEGOLAND®Water Park, AED395 for adults and AED350 for children/seniors.

  • Are LEGOLAND® Dubai tickets dated?

    Undated tickets are available here, however they are only valid for 6 months after purchase.

  • Can I host my children’s birthday parties at LEGOLAND® Dubai?

    Yes you can! For more information and to view our birthday party prices click here

  • Do you offer packages for school trips?

    Yes we do! At LEGOLAND® Dubai playful learning is the core of everything we do. Working with LEGO® Education we’ve developed fun, hand-on programmes for students aged 5-12 allowing them to build robots, learn how machines work or use LEGO® Bricks in storytelling! For inquiries please contact schoolgroups@dp-r.com.

  • Will there be a LEGOLAND® Dubai Hotel next to the park?

    There is not currently a LEGOLAND® Dubai Hotel at LEGOLAND® Dubai. However there is Lapita Hotel, a Marriott operated, Polynesian themed family resort, in Dubai Parks and Resorts should guests wish to stay overnight. You can find more information about Lapita Hotel here.

  • I created a Dubai Parks and Resorts account, how can I access my account from LEGOLAND® Dubai website?

    You can log into your account from our tickets page  https://legoland.dubaiparksandresorts.com/EN

  • Are there any special rates or offers for family tickets?

    At this time prices for both tickets and Annual Passes are based on a per person rate.

  • Can I bring in my own food to LEGOLAND® Dubai?

    Outside food is not permitted in the theme park or water park except for baby food and small meals for special diet requirements. All guests entering the Parks are subject to bag checks and any food can be confiscated. However, there are several food outlets and dining kiosks in the Parks to satisfy our guests.

  • Are there any restaurants in LEGOLAND® Dubai?

    LEGOLAND® Dubai has 9 dining and food kiosks and an additional 2 in LEGOLAND® Water Park, you can find more information here.

  • Are there any healthy food options at LEGOLAND® Dubai?

    There are three different restaurants in the park that offer a variety of healthy food options for children and adults. All our children’s meals are served with a choice of water or juice and fruit, you can always swap the fruit for a treat of French fries. Our salads and fruit pots are freshly prepared in all restaurants.

    We provide allergen information for all the food we serve in our premises.

    • Market Restaurant offers plenty of fresh non-fried dishes. Roasted chicken, oven baked salmon, freshly tossed noodles and a great selection of salads and dips.
    • Caesar Pizza & Pasta is a buffet that offers freshly prepared baked pizzas, pasta and salads.
    • The Café offers a great selection of sandwiches, salads and fruit pots.

     

  • Are lockers available for rent ?

    Yes, lockers can be rented and are located in FACTORY in LEGOLAND® Dubai or next to the change rooms in LEGOLAND® Water Park. 

  • Are strollers or wheelchairs available for rent?

    Yes, they are available for rent at the car park entrance in RIVERLAND, FACTORY in LEGOLAND® Dubai or upon request in LEGOLAND® Water Park. 

  • Where is Guest Services located?

    LEGOLAND® Dubai Guest Services is located in FACTORY, opposite of The BIG Shop.

    LEGOLAND® Water Park Guest Services is located behind Admissions, on the left as you enter the Park.  

  • Where is First Aid?

    LEGOLAND® Dubai First Aid is located in LEGO CITY, on the right as you exit

    MINILAND & next to Market Restaurant.

    LEGOLAND® Water Park First Aid is located next to the Baby Care Centre, next to Waves Bistro. 

  • Do you have a Baby Care Room?

    Yes & we offer a private area for nursing, changing tables, play area and an area for preparing baby food. 

    LEGOLAND® Dubai Baby Care Centre it is located in IMAGINATION, next to Fried Chicken Company.

    In LEGOLAND® Water Park, Baby Care Centre is located next to First Aid.

  • Are Prayer Rooms available within LEGOLAND® Dubai?

    Yes, we have male & female prayer rooms located in both Parks.

    LEGOLAND® Dubai: FACTORY Street and in IMAGINATION

    LEGOLAND® Water Park: next to the change rooms

  • Are ATMs available in the park?

    Yes, we have an ATM in LEGO® Friends Clubhouse in IMAGINATION and another opening shortly at the main LEGOLAND® Dubai entrance.