Have questions about LEGOLAND® Dubai? Maybe you will find your answer from our Frequently Asked Questions!
When does LEGOLAND® Dubai open?
LEGOLAND Dubai will open to the public on 31 October 2016. However Annual Pass Holders will be invited to special pre-opening events, stay tuned for more details.
Where is LEGOLAND Dubai?
LEGOLAND Dubai and LEGOLAND Water Park is part of Dubai Parks and Resorts located in Jebel Ali, between Abu Dhabi and Dubai.
What is Dubai Parks & Resorts?
Dubai Parks and Resorts is set to become the Middle East’s largest multi-themed leisure and entertainment destination spreading across 25 million square feet of land. In addition to LEGOLAND and LEGOLAND Water Park, the resort will feature 2 additional theme parks: motiongate™ Dubai, a Hollywood movie inspired theme park concept; Bollywood Parks™ Dubai, a first-of-its-kind entertainment destination that will showcase the authentic Bollywood movie experience. The destination will also host the LapitaTM Hotel, a Polynesian-themed hotel which will be managed by the Marriott Group, and Riverland™ Dubai, a centrally located district of 220,000 square feet of leasable retail, dining and entertainment space connecting the three theme parks, water park and hotel.
When can I purchase tickets?
You can already purchase Annual Passes to LEGOLAND Dubai and LEGOLAND Water Park on our web site. Sign up for our newsletter, and we’ll be sure to let you know when day tickets go on sale.
Where can I purchase Annual Passes?
Annual Passes are now available on our web site.
Does LEGOLAND Dubai have a Water Park included?
LEGOLAND Dubai and LEGOLAND Water Park will be 2 separate Parks, each requiring their own ticket. For the best value we recommend families either purchase a 2 Park Annual Pass or a 2 Park Combo Ticket. This will allow families to move freely between both parks, but we suggest allowing 1 full day to visit both the Park and Water Park.
Can I visit the other Dubai Parks and Resorts attractions with a LEGOLAND Dubai Admissions ticket or Annual Pass?
LEGOLAND Dubai, LEGOLAND Water Park, motiongate™ Dubai and Bollywood Parks™ Dubai will all require their own admission ticket or Annual Pass.
Do children below 3 years require an admission ticket to visit LEGOLAND® Dubai and the Water Park?
Children under the age of 3 can enter LEGOLAND Dubai free of charge. For the Water park there will be a minimal fee for children under 3 which includes swimming diapers.
Is LEGOLAND Dubai an indoor or outdoor park?
LEGOLAND Dubai offers a mix of indoor and outdoor attractions perfect for year round visitation. The Park will have the world’s first indoor, air-conditioned MINILAND featuring interactive LEGO® models made from over 20 million LEGO bricks. In addition many of our shows, building experience and rides will be indoors. LEGOLAND Dubai will also have plenty of shaded areas as families explore the Park.
Will LEGOLAND Dubai be open all year round?
Yes, LEGOLAND Dubai and LEGOLAND Water Park will be open 365 days per year.
What is LEGOLAND Dubai’s operating hours?
LEGOLAND Dubai will be open daily from 10:00 -18:00, with longer opening hours during weekends and holidays.
How big is LEGOLAND Dubai?
LEGOLAND Dubai offers 40 interactive ride, shows and attractions. Together with the Water Park, its size is approx. 28 ha or 3 million square feet.
Which is the perfect age for LEGOLAND Dubai and LEGOLAND Water Park?
Both the Park and Water Park are ideal for families with kids aged 2 – 12 years old.
Will your rides and water slides have height requirements?
We have carefully selected our rides and attractions to ensure that there is plenty to do for all children aged 2 – 12 (and for parents too!). However, some of our rides will have minimum height requirements to ensure everyone’s safety. These height requirements are provided by ride manufacturers. Our ride guides and maps will display all ride restrictions and will also be found on our website closer to the park opening.
Does LEGOLAND look after my kids while we are in the park?
LEGOLAND Dubai is the perfect place for a day out with the family. The whole park is family friendly and most rides can be enjoyed by the children and their parents together. We don’t offer services to look after children.
What type of restaurants will LEGOLAND Dubai offer?
Both the Park and Water Park will have numerous dining options from kiosks to buffets offering a variety family friendly menu items. Indoor and outdoor seating will be available at the majority of our restaurants. Annual Pass members receive 10% off all F&B while visiting the Park and Water Park.
Will I be able to purchase LEGO® products at the Park?
Absolutely, we will offer the largest selection of LEGO® products found in the Middle East. We will have numerous shops located throughout the Park and Water Park offering LEGO products, LEGOLAND souvenirs and all your necessities for the perfect day out. Annual Pass members receive 10% off all retail purchases.
Who owns LEGOLAND Dubai?
LEGOLAND Dubai is part of Dubai Parks and Resorts, a listed company on the Dubai Financial Market. Meraas holds 60% of Dubai Parks and Resort shares. Merlin Entertainments plc, Europe’s largest entertainments company, operates LEGOLAND Dubai and LEGOLAND Water Park.
How can I work at LEGOLAND Dubai?
We are currently busy building our team and will have variety of roles. To see our current vacancies please visit http://careers.dubaiparksandresorts.com/
How do I contact you?
Please send your questions to AmazingService@LEGOLAND.ae
What are the benefits of being an Annual Pass Member?
The best part is being able to experience LEGOLAND Dubai and LEGOLAND Water Park before they officially open in October! And you’ll get access to the Parks for 365 days. As a First to Play pass member you’ll also get a lot of other great benefits too.
- Invitations to Special Pre-Opening Park Previews and Events
- 12 months unlimited admission to LEGOLAND Dubai and LEGOLAND Waterpark – no blackout dates
- Invitations to Special Pre-Opening Park Previews
- Commemorative Pass Member card and LEGO® Brick*
- 12 months unlimited admission to LEGOLAND Dubai and LEGOLAND Waterpark – no blackout dates
- 10% discount on dining and retail within LEGOLAND Dubai and LEGOLAND Water Park
- 10% discount on general admission tickets to all Dubai Parks and Resorts theme parks and ticketed shows**
- Special seasonal offers only for our Pass Members
*while supplies last
** T&Cs apply
When can I use my Annual Pass?
You can begin using your pass on our first day of public operations in October 2016. You will also receive special invitations to attend our pre-opening events prior to this date.
How long is my pass valid?
Your Annual Pass will be valid for 365 days from redemption. However if you buy and activate your Annual Pass in 2016 it will be valid until 31 Decemeber 2017.
How do I receive my actual annual passes?
You will be emailed a ‘printable ticket’ the day that you purchase your Annual Pass online. You will exchange this ticket for your actual pass the first time you visit LEGOLAND Dubai during a normal operations. You must redeem your annual passes by 30th April 2017.
If I purchase an Annual Pass online, how long should I allow to receive it?
You should receive your email confirmation with your printable ticket immediately after purchasing it. If you do not, please email AmazingService@LEGOLAND.ae
Does my Annual Pass include free parking?
No, our Annual Passes do not include park benefits. The only Annual Pass that does is the Dubai Parks and Resorts AMAZING VIP ANNUAL PASS, which includes free valet parking on every visit.
When do I get the commemorative LEGO® brick?
You will receive your first brick when you redeem you Annual Pass.
Why do I need to give my email address and phone number to purchase an Annual Pass?
We want to make sure you don’t miss any important messages we may send such as invites to pre-opening previews, official opening dates and seasonal offers. If you don’t provide your email or phone number, you will miss out on all the awesome things we have to offer!
Does my Membership include blackout dates?
No your Annual Pass will be valid for 365 days from redemption.
If I change my mind, can I get a refund?
Annual Passes are not refundable.
Can someone else use my Annual Pass?
No, Annual Passes are non-transferrable. We will use a biometric finger print scan at our front gates. This will also protect you if your Annual Pass is ever lost or stolen.
Can two people share an Annual Pass?
No. LEGOLAND Annual Passes are non-transferable and are issued in the member’s name with their photo. Attempts to use another guest's Annual Pass card will result in the permanent confiscation of the Annual Pass.
Can I transfer a pass if I don’t want to use it anymore?
No, Annual Passes are not transferable and once the photo ID is issued, the annual pass is only valid for the person named on the Annual Pass.
Is there an Annual Pass for LEGOLAND Water Park alone?
No, but the LEGOLAND and LEGOLAND Water Park Pass gives you admission to both the LEGOLAND theme park and the Water Park.
Can I change my Annual Pass for a motiongate Dubai or Bollywood Parks Dubai Annual Pass?
Yes, you can upgrade your LEGOLAND® Annual Pass for a Dubai Parks and Resorts Annual Pass that gives you admission to LEGOLAND Dubai, LEGOLAND Water Park, motiongate™ Dubai and Bollywood Parks™ Dubai. For more details please contact AmazingService@LEGOLAND.ae
How much are day tickets?
Currently we've only announced the following ticket prices:
- Adult general admission tickets to LEGOLAND Dubai will be AED 295
- Adult general admission tickets to LEGOLAND Water Park will be AED 240
Later this summer we will be announcing our child rates and combo tickets.
Can I visit other LEGOLAND Parks with my Annual Pass?
Yes, you can buy General Admission tickets to LEGOLAND Parks worldwide at a 50% discount.
How can I access my account?
You can log into your account from our tickets page https://legoland.dubaiparksandresorts.com/EN
- How do I contact LEGOLAND Dubai?
How can I redeem my 50% off general admission to LEGOLAND Parks worldwide as a LEGOLAND Dubai Annual Pass holder?
Before the opening of LEGOLAND Dubai : Please contact AmazingService@LEGOLAND.ae to take advantage of this amazing perk.
After the opening of LEGOLAND Dubai : Simply present your valid Annual Pass and avail 50% per entry ticket. Each Annual Pass holder is entitled to one ticket. Please be advised you require a valid printed Annual Pass to present to the park of your choice. Booking confirmations and photocopies will not be accepted. For more information contact AmazingService@LEGOLAND.ae