Frequently Asked Questions
If you already have an existing Day Ticket or active Pass, you can pre-book your advance reservations on our online Booking Portal.
If the date of visit is selected during purchase, that will be your reservation and no additional step is required. Dated tickets do not need additional reservations.
New passes purchased online on our website will be able to pre-book an advanced reservation on our online Booking Portal. New Passes will be issued digitally with a photo upload feature that will scan on your smartphones each visit. No physical Pass Cards are required.
Separate reservations are not required to visit the SEA LIFE Aquarium or the Water Park. If access is included with your admission, the LEGOLAND Theme Park reservation will cover your reservation.
Active COSTCO Play Pass Holders will need to book their advanced reservations for Play Passes in the Pass section of the new online Booking Portal.
Click here to use our Lookup tool with your Phone Number and Email Address.
Some guests are required to make advanced reservations to LEGOLAND® California Theme Park, this includes:
- All unused and expired Day Tickets (from during our closure period)
- Active Play Pass, Annual Pass, and Monthly Pay Memberships
To help us manage this we are asking all guests to pre-book their tickets in advance.
Do not travel to the Resort if you or anyone from your household displays any symptoms of COVID-19.
Visit our new online Booking Portal.
You will be able to reschedule your advance reservation on your own up-to two times. Reservations can be adjusted up-to two days prior to your visit before being locked into our system. For further assistance with rescheduling your visit, please email email@example.com
Reserve & Ride is available in a limited first-come-first-served capacity. To use and review purchase availability, scan one of the QR codes available inside the Resort when you arrive. For more information on Reserve 'N Ride, please visit here.
Due to limited capacity restrictions enforced by the State of California, we are only able to offer a limited number of reservations per day. All advanced reservations are available on a first-come, first-serve basis and may fill-up quickly.
You will need to select an alternative date where you are able to use your entitlements.
To allow for further flexibility for Day Ticket Holders, expiration dates have been extended. For guests who have unused LEGOLAND tickets that are dated or expire within the closure period, expiration dates have been automatically extended until January 31, 2022 with the following blackout dates:
- Memorial Day Weekend May 28-30, 2021
- July 2-4, 2021
- All Saturdays in July and August
- Labor Day Weekend September 4-6, 2021
- All Saturdays in October
- December 26, 2021 – January 1, 2022
For guests who have purchased the 5 Days for the Price of 1 Day ticket offer, the expiration date of these tickets has been automatically extended with a new expiration date of January 31, 2022 with first visit having to have occurred by January 27, 2022.
Effective March 17th, 2022 guests with tickets as part of the Hotel package no longer need to make reservations.
Yes, the Pass Holder Reservation link for reserving your spot is on our Booking Portal. You will use your Pass #s to choose your days you will be visiting.