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Face Coverings FAQs

Q: Are face coverings required for LEGOLAND® California Resort?

A: Yes. LEGOLAND California Resort is following CDC guidelines as well as local health orders.  All individuals entering into the Resort are required to wear facial coverings prior to entering and at all times while remaining in the Resort for everyone’s safety.

Face coverings are required for all Guests (ages 2 and up), including those who have received a COVID-19 vaccine. This applies for the LEGOLAND Theme Park, LEGOLAND Water Parks, SEA LIFE Aquarium, and both LEGOLAND Hotels.

What is a cloth face covering? A cloth face covering is a material that covers the nose and mouth. It can be secured to the head with ties or straps or simply wrapped around the lower face. It can be made of a variety of materials, such as cotton, silk, or linen. A cloth face covering may be factory-made or sewn by hand using washable, breathable fabric. Coverings with mesh, holes of any kind, or exhalation valves are not permitted.

Please bring your own face coverings and wear them at all times, except when dining or swimming. You may remove your face covering while actively eating or drinking, but you must be stationary and maintain appropriate physical distancing.

All face coverings (whether disposable or reusable) must:

  • Be made with at least 2 layers of breathable material
  • Fully cover the nose and mouth and secure under the chin
  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops and allow the Guest to remain hands-free

 

The use of face shields-only is not allowed. However, guests are allowed to wear a face shield in addition to a face covering. Face shields are not currently recommended by the CDC as a substitute for facial coverings.

 

At this time, based on guidance from health authorities, neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or holes of any kind are not acceptable face coverings.

Costume masks are also not considered appropriate and are prohibited from being worn, in alignment with our existing rules.

 

Face coverings may have an integrated transparent plastic panel to aid in viewing the wearer’s mouth. These face coverings must:

  • Be a fabric face covering featuring a solid plastic panel containing no openings that is attached to the fabric on all sides using tight knit stitching
  • Meet all face covering requirements listed above

The use of face coverings is not a substitute for physical distancing.

Q:  What if I can’t wear a facial covering?

A:  These are unprecedented times and the safety of all individuals (guests and employees) at LEGOLAND remain our top priority.

We are following the Center for Disease Control’s guidelines as well as the requirements of our local health officials.  In San Diego County (guidance as of June 9, 2020):  “All persons two year old or older….shall wear the face covering whenever there are customers, clients or guests in a business or within six feet of another person who is not a member of their family or household.”  It also states that persons with a medical or mental health condition, or developmental disability that prevents wearing a face covering shall be exempt from this requirement.

As a result, all guests will be required to wear a face covering unless they produce a note from a physician or qualified health care provider that they have medical or mental health condition or developmental disability that prevents them from wearing a face covering.  Those exempted from the requirement will be asked to remain at least six feet away from guests not in their party and to wear wristbands while in the Resort so that LEGOLAND personnel know not to ask them to re-apply face coverings.

Please note that a note from a medical professional is not required for persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.

If you have a disability that prevents you from wearing a face covering and have questions about the policies and how they may impact you or those in your party, please contact our Guest Services Department prior to your visit.

Q:  Are there any areas of LEGOLAND where facial coverings will not be required:

A: Yes, in the below instances:

  1. Restroom stalls
  2. While eating and drinking in restaurant areas and remaining at least six feet apart from guests who are not in their party.
  3. While performing personal hygiene that requires removal of face covering (for example, washing face, brushing teeth) and remaining at least six feet apart from guests who are not in their party.

Download LEGOLAND California's new health & safety measures.

For more on the most recent CDC and State of California guidelines, visit:

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