LEGOLAND HOTEL FAQ

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  • ACCESSIBILITY

    The Hotel offers accessible rooms.

  • AIRPORT TRANSPORTATION

    For SuperShuttle, call (800) BLUE-VAN (800-258-3826) or email reservations@supershuttle.net. For Cloud 9 Super Shuttle call, (800) 974-8885 or email reservations@cloud9shuttle.com.

  • AMENITIES
    • Concierge desk
    • Outdoor heated swimming pool
    • Bricks Family Restaurant
    • Skyline Café
    • Mini's Lounge
    • Room service
    • Fitness room
    • Bell hop and luggage service
    • ATM
    • Six L2 electric car-charging stations
    • Self or valet Parking
    • VIP Tours
  • AMENITIES FOR CHILDREN

    Children will love the interactive LEGO features throughout the Hotel, including:

    • Castle play area
    • Disco elevators
    • Nightly children's entertainment
    • Treasure hunt with LEGO prize
    • LEGO themed rooms with separate kid's sleeping area, complete with bunk beds, trundle bed and their very own TV!
  • ANNUAL PASS MEMBERS

    All Merlin Annual Pass holders and Ambassador Members at LEGOLAND® California Resort will receive 15% off bookings with a valid Membership ID card. Book online at www.LEGOLAND.com/PassMemberHotel. Restrictions may apply. Memberships must be valid at time of check-in to receive the discount.

    Members are welcome to patronize the restaurants in LEGOLAND Hotel, however, the pool and lobby play areas are exclusive to Hotel guests only.

  • BALLOONS

    Due to our proximity to the airport, we cannot allow balloons on the Resort.

  • BATHTUBS

    Most rooms offer bathtubs. Select ADA rooms provide roll-in showers.

  • BEACH

    The closest beach is the South Carlsbad State Beach, located approximately 1.5 miles from the Hotel.

  • BENEFITS
    • Located inside LEGOLAND California Resort
    • Fully themed hotel with interactive LEGO features throughout
    • All guest rooms are LEGO themed – Kingdom, Pirate, or Adventure
    • Separate kid's sleeping area, complete with bunk beds and trundle bed
    • Exclusive early access to LEGOLAND California for Hotel guests
    • Nightly children's entertainment
    • Bricks Breakfast Buffet is included in all reservations
  • BIRTHDAY PARTIES

    Birthday parties may be considered at the LEGOLAND Hotel with 10 or more guest rooms committed. For more information, please submit a request at www.LEGOLAND.com/specialevents.

    LEGOLAND does offer birthday parties in the Park. For more information, please visit www.LEGOLAND.com/birthday or for reservations please call 760-438-5346.

  • BOOKING

    Bookings can be made online at www.LEGOLANDHotel.com or by phone 877-534-6526.

  • BRICKS FAMILY RESTAURANT

    Bricks Breakfast Buffet is included in all reservations.

    Dinner Package: Take advantage of discounted prices for Bricks Family Restaurant by purchasing a dinner package for 4 for $75 at time of booking. Valid for 2 adults and 2 children, or 1 adult and 3 children. Price is inclusive of tax and excludes gratuity.

    Dinner Buffet

    • $27.50 for adults
    • $12.95 for children (12 & under)
    • Children 2 and under eat free
    • Excludes tax and gratuity

    Breakfast Buffet

    • $16.95 for adults
    • $8.50 for children (12 & under)
    • Children 2 and under eat free
    • Excludes tax and gratuity
  • CANCELLATION POLICY

    Flexible Rate - Cancellation and/or reservation changes may be made no later than 4pm PST, 5 days prior to arrival. If cancellation occurs within 5 days of arrival, deposit of one night’s room and tax is forfeited. Tickets may be used up to one year from the date of the original reservation date. Any prepaid dining will be refunded.

    Prepaid Rate/s - No cancellations, changes or refunds are allowed. If cancellation occurs, deposit of all night’s room and tax is forfeited. Tickets may be used up to one year from the date of the original reservation date. Any prepaid dining will be refunded.

  • CHECK-IN

    Check-in time is 4:00pm and check-out time is 11:00am. Additional charges will be applied to your credit card if your room is occupied past 11:00am. View our Arrival Guide for more details.

    Storage space is available to store luggage before/after check-in and check-out.

  • CRIBS AND ROLLAWAYS

    We do not offer cribs or rollaways. However, Pack 'N Plays are available on a first come, first serve basis. This item may be requested at time of booking or at check-in.

  • DEPOSIT AND PAYMENT

    Flexible Rate - One night’s room and tax, as well as tickets or dining applied to the reservation will be charged at the time of booking. The remaining balance for additional nights and nightly Resort Fee will be due on arrival.

    Prepaid Rate/s - Full prepayment of the total stay room and tax, as well as tickets or dining applied to the reservation will be charged at the time of booking. Nightly Resort Fee will be due on arrival.

  • DIRECTIONS

    The Hotel is located right at the main entrance of LEGOLAND California at 5885 The Crossings Drive, Carlsbad 92008. We have an exclusive entrance just for LEGOLAND Hotel guests. Please visit our Directions page for turn-by-turn directions.

  • FEES AND TAX

    $25 Resort Fee plus applicable tax per night, Carlsbad Tourism Business Improvement District (CTBID) Assessment Fee of $2.00 per night, Carlsbad Transient Occupancy Tax (TOT) 10%.

    Our nightly Resort Fee includes: overnight valet or self-parking, standard wireless internet access throughout the property and in-room, children's evening entertainment, pool towels and local/long-distance domestic calls.

  • GROUPS & EVENTS

    Group pricing may be available for groups of 10 or more rooms. For more information, please submit a request at www.LEGOLAND.com/specialevents.

    Although LEGOLAND is geared towards children, we can provide a unique, memorable experience for all types of groups.

    Customized Hotel packages that include Park admission are available for groups of 10 or more rooms. For more information, please submit a request at www.LEGOLAND.com/specialevents. For group discounts to visit LEGOLAND California or SEA LIFE that do not include Hotel stays, please call 760-438-5346.

  • IRON AND IRONING BOARD

    Irons and ironing boards are available upon request.

  • LOUNGE AREA

    Children are allowed in the lounge areas with parental supervision.

  • NIGHTLY ENTERTAINMENT

    Nightly entertainment starts at 6:00pm. Hours are subject to specific entertainment programs and seasons. Guests will be provided with an entertainment schedule at check-in.

  • PARKING

    We offer valet and self-parking, both are included in the $25 nightly Resort Fee.

  • PETS

    Pets are not allowed. All service animals must be on a leash at all times, not display any hostile behavior towards other guests and may not be handled by or left with an employee of LEGOLAND California Resort Hotel. For relief, service animals may use any open outside area but as a courtesy to others, we ask that parties accompanied by the service animal be responsible for proper clean up and disposal.

  • POOL

    Pool hours are 9:00am - 9:00pm. Hours are subject to weather and seasons.

    Children under the age of 14 must be accompanied by a responsible adult at least 18 years of age. No swimming devices or flotation devices are permitted for use in the pool except U.S. Coast Guard approved Lifejackets. Children under 48 inches must wear provided life jacket. During a movie, all guests including adults will need to remain on the shallow end of the pool. No smoking on the premises.

  • RESTAURANTS

    Bricks Family Restaurant: 7:00am - 10:30am, 5:00 pm - 9:00pm*
    Minis Lounge: 7:00am - 9:00pm
    Skyline Café: 11:00am - 11:00pm* (kitchen closes at 10:00pm)
    Room Service: 7:00am - 10:00pm
    * Subject to seasonal closing. Current operating hours will be provided at check-in.

    Reservations are not required but are recommended for Bricks Restaurant. Make your reservation now at BookaTable.com.

  • ROOMS

    All rooms include:

    • King bed in the adult sleeping area
    • 2 high-definition flat panel TVs with complimentary On-Demand content
    • Treasure Hunt with LEGO prize
    • Kids' own sleeping area with bunk beds, pull out trundle bed and entertainment unit (sleeps up to 3 kids)
    • LEGO bricks to build with during your stay
    • Air conditioning
    • Mini-fridge
    • Coffee maker
    • Vanity/work station
    • Wi-Fi access
    • Hairdryer
    • Complimentary toiletries
    • Complimentary refreshments (water, juice, coffee and hot cocoa)
    • In-room safe
    • Some 2nd and 3rd floor rooms facing west have horizon ocean views
    • Themed Rooms and Fully Themed Rooms sleep up to 5 (2 adults and 3 children)
    • Suites sleep up to 7 (max 4 adults).

    There are 3 themes - Kingdom (first floor), Pirate (second floor) and Adventure (third floor). Fully Themed Rooms offer additional LEGO décor and models throughout the room, allowing guests to become fully immersed in the theme.

  • TREASURE CHEST

    Kids will love the welcome treasure chest with LEGO prize. All prizes are intended to be a surprise. There is no particular theme.