WORK AT LEGOLAND

Join the Team

Work? Play? We have it all! Become a LEGOLAND Model Citizen to get great work perks like free tickets and discounts on LEGO products.

Offer Work area Type Apply now
Lifeguard LEGOLAND Water Park Seasonal Apply online
Lifeguard/Ride Operator Operations Full-Time Apply online
Ride Operations / Attractions Associate Operations Part-Time Apply online
  • Lifeguard - Seasonal - $12/hour

    Position Summary:
    This position will oversee the safety of water park guests by monitoring and operating the attraction to prevent accidents. He/She will explain and enforce LEGOLAND Water Park policies and procedures; assist water park guests in distress or in danger of drowning. This position will administer first aid and CPR as needed, maintain records, and perform other duties as assigned.

    Scope and Responsibilities:

    • Responsible for ensuring all company policies and procedures are adhered to by the self and guests.
    • To ensure a safe working environment at all times for both internal and external guests.
    • Use and maintain water park facilities and equipment properly and safely.
    • Follow all health and safety procedures.
    • Must have the responsibility to respond to any emergencies while in the park and must show a sense of urgency while working.
    • Responsible for performing all lifeguarding skills based on IAM StarGuard criteria, guest interaction skills, and overall daily performance.
    • Maintain minimum training as set down by the department’s procedure.
    • Provide medical support from team appropriately for all guests.
    • Provide excellent guest service with safety in mind.
    • Take pride in their wardrobe & appearance (Must bring a respiration mask to work daily).
    • Demonstrate ownership of all MC facilities.
    • Water Park Lifeguard MC is responsible for all aspects for Health, Safety, and Security within their area.
    • This position must be aware of the IIPP (Injury and Illness Prevention Program) and their obligation under it.
    • This position must follow all DOSH regulations for the Water Park.
    • The Lifeguard must ensure that safe working practices are followed at all times and must notify management of any areas of concern.

    Background and Experience:

    • Have a current IAM StarGuard Lifeguard Certification or has the ability to obtain an IAM Starfish certification through LEGOLAND® facilitated training.
    • Have a current IAM StarGuard CPR/AED for the Professional Rescuer certification or has the ability to obtain an IAM Starfish certification through LEGOLAND® facilitated training.
    • Current IAM StarGuard First Aid certification or has the ability to obtain an IAM Starfish certification through LEGOLAND® facilitated training.
    • Must be able to pass written and practical skills exam prior to duty.
    • Must have visual and auditory ability to respond to critical incidents, and the physical ability to act swiftly in emergency situations.
    • Must be willing to work flexible hours, including evenings, weekends, to support park hours.
  • Lifeguard/Ride Operator - Full-Time - $14/hour

    Must have full availability Monday-Friday at minimum. Must be willing to work flexible hours, including evenings, weekends and holidays to support park operation.

    Position Summary:

    As an Operations Ride Operator & Lifeguard, your role is to ensure our guests safely enjoy our Park rides and Water Park attractions through operating and managing the attractions. The job duties and abilities are listed below:

    Ride Operator:

    • Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals
    • Strong verbal communication skills to instruct guests and maintain effective communication with other ride operators/ride hosts
    • Work effectively in busy environments with high noise levels
    • Work effectively under pressure in situations such as ride breakdowns or upset guests
    • Maintain a high level of focus to ensure safe operation
    • Comfortable speaking to guests both one-on-one and in groups using a public address system
    • Complete daily ride opening safety checklists to ensure ride safety and readiness for guests
    • Check rider height and screen for other riding restrictions
    • Ensure all safety policies, rules and procedures are followed at all times
    • Identify/eliminate safety risks
    • Physically check ride restraints (seat belts, lap bars, doors, etc.)
    • Utilize ride controls to operate ride (send vehicles in motion, start ride cycle, stop ride cycle, lock lap bars, etc.)
    • Assist guests utilizing passes, such as disability access passes
    • Follow set procedures during ride break downs, including proper guest communication and carrying out ride evacuation
    • Maintain basic cleanliness and order of ride queues, storage areas, and play areas

    Lifeguard:

    • Explain and enforce LEGOLAND Water Park policies and procedures
    • Assist Water Park guests in distress or in danger of drowning
    • Responsible for responding to emergencies and must show a high sense of urgency while working
    • Administer first aid and CPR as needed. Must bring a respiration mask to work daily
    • Maintain records as needed
    • Use and maintain Water Park facilities and equipment properly and safely
    • Perform all lifeguarding skills based on IAM StarGuard criteria
    • Acquire product knowledge and stay up to date on changes within the Park and Water Park
    • Follow all DOSH regulations for the Water Park, including ensuring Water Park area and capacity is managed per DOSH regulations
    • Aware of the IIPP (Injury and Illness Prevention Plan) and obligation under it
  • Ride Operations / Attractions Associate - $11/hour

    Position Summary:
    As a Ride Operations Associate, your role is to ensure our guests safely enjoy our attractions.

    As a Model Citizen (employee) at LEGOLAND California Resort, your purpose is to provide memorable experiences to our guests. Guests travel from all around the world to make memories with their families and our job is to help those come to life. Each Model Citizen, regardless of which department they work in or which position they hold, is required to understand and focus on our main guest expectations, which are as follows:

    • Focus on Children – Our key age demographic is children ages 2-12. Because of this, children are the primary reason anyone is visiting the park. It is our job to engage them and make them feel special.
    • Take care of each guest as an individual – A lot of planning and cost goes into taking a family trip to a theme park. Each of our guests deserves to feel special and like they are the most important guest at the park. It’s our job to treat each guest as if they are the first guest we’ve seen all day and take ownership to solve any guest difficulties we encounter.
    • Be knowledgeable – It is imperative for each Model Citizen to be knowledgeable and learn the answers to the frequently asked questions in their area of the park. Guests view each employee as a representative of LEGOLAND and a resource for any assistance they need throughout their day.

    To deliver a consistent high level of guest service, all Model Citizens are required to embody the park’s Service Excellence Guidelines:

    • Smile – Make eye contact and be friendly
    • Interact – Say hello to anyone within 5-10 feet of you
    • Maintain – Maintain a welcoming demeanor. Don’t cross your arms, lean, etc.
    • Own – Own the situation. You are LEGOLAND; fix the problem or get help.
    • Thank – Thank every guest to make them feel appreciated.

    Scope & Responsibilities:

    • Learn and follow detailed ride operating procedures listed in Standard Operating Procedures manuals
    • Strong verbal communication skills to instruct guests and maintain effective communication with other ride operators
    • Work effectively in busy environments with high noise levels
    • Work effectively under pressure in situations such as ride breakdowns or upset guests
    • Maintain a high level of focus to ensure safe operation
    • Comfortable speaking to guests both one-on-one and in groups using a public address system
    • Check rider height and screen for other riding restrictions
    • Ensure all safety policies, rules and procedures are followed at all times
    • Physically check ride restraints (seat belts, lap bars, doors, etc.)
    • Utilize ride controls to operate ride (send vehicles in motion, start ride cycle, stop ride cycle, lock lap bars, etc.)
    • Assist guests utilizing passes, such as disability access passes
    • Follow set procedures during ride break downs, including proper guest communication and carrying out ride evacuation
    • Maintain basic cleanliness and order of ride queues, storage areas, and play areas

    Background & Experience:

    • Must speak English fluently.
    • Must be willing to work flexible hours, including evenings, weekends, and holidays to support park operation.
    • The earliest shifts in the Rides & Attractions department can begin as early as 8:15am. The latest shifts in the Rides & Attractions department can end as late as 8:45pm.